Front Desk Coordinator

We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Sheboygan, Wisconsin. In this long-term contract position, you will play a vital role in ensuring smooth operations at the front desk while providing exceptional service to patients and visitors. This is an excellent opportunity for individuals with strong communication skills and a knack for managing multiple tasks effectively.

Responsibilities:

• Welcome patients and visitors with a friendly and detail-oriented approach, ensuring a positive first impression.
• Coordinate appointment schedules for two clinical therapists and manage the flow of patient sessions efficiently.
• Schedule follow-up appointments and maintain accurate records of calendar availability.
• Conduct follow-up calls to patients to confirm appointments or provide additional information.
• Respond to general inquiries and assist walk-in patients with their needs.
• Operate a multi-line phone system to handle inbound calls and direct them appropriately.
• Maintain a clean, organized, and welcoming front desk area to promote a positive environment.
• Support therapists by ensuring patients are prepared and ready for their scheduled sessions.