Front Desk Agent

Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative functions. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations in a dynamic environment. Duties Greet visitors and clients warmly, ensuring a professional and friendly atmosphere at all times Answer multi-line phone systems promptly, directing calls efficiently and courteously Manage appointment scheduling and calendar coordination using Microsoft Office and Google Workspace tools Handle data entry, filing, and document proofreading to maintain accurate records and organized files Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping with QuickBooks or similar software Provide excellent customer support by addressing inquiries, assisting with requests, and maintaining positive communication Maintain a clean, organized front desk area to promote a welcoming environment and uphold company standards Requirements Proven experience in office management, clerical work, or as a receptionist in a fast-paced setting Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills Excellent phone etiquette with experience managing multi-line phone systems and providing customer support Bilingual abilities are highly preferred to serve diverse clientele effectively Demonstrated organizational skills with the ability to multitask efficiently while managing time effectively Previous experience with medical or dental receptionist duties is a plus but not required Personal assistant or administrative experience that includes calendar management and office support tasks is advantageous Knowledge of bookkeeping tools like QuickBooks or similar software is desirable but not mandatory Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your proactive attitude and dedication will make a meaningful impact on our team's success while providing you with valuable professional growth opportunities.

Pay:

$12.00 - $13.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

Cross Lanes, WV 25313 (Preferred) Willingness to travel: 25% (Preferred)

Work Location:

In person