Telephone Operator (PBX)

Job Type:

Casual (0-19 hours/week)

Shifts:

1st/AM, 2nd/Afternoon, and 3rd/Overnight variable shifts, weekends & holidays included Where great benefits lead to a life fulfilled. Competitive Pay 401K opportunities Travel discounts Credit Union Membership Professional Counseling & Family Support Growth and Development Opportunities Where each associate at the Westin Nanea Ocean Villas is offered great perks & incentives. AAA Four Diamond Resort Free daily associate meal Complimentary soft drinks, coffee and tea Celebratory Luncheons Company branded attire for outdoor associates Complimentary work shoes Discounted bus pass Discounts to onsite spa and food outlets Community service opportunities Sustainability awards - Audubon Green Lodging Where you can make a difference. Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Where your skills help you make a difference. Must be available to work 2 days minimum (1 day Fri-Sun, 1 day Mon-Thur) Must have great customer service skills - all our positions come into contact with guests! Where we celebrate and cultivate connections. Marriott Vacations Worldwide was Recently Ranked #1 on the Newsweek Top 100 Most Loved Workplaces!! Follow us on social media!

Instagram:

@marriottvacationsworldwide

Facebook:

Marriott Vacations Worldwide X:

@marriottVAC At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world. As a leader in leisure travel, we take pride in delivering meaningful moments while having fun and growing our skills—and you can too! Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Not the right opportunity for you? with a friend or sign up for job alerts at https://careers.marriottvacationsworldwide.com/en-US/join?utm_source=Indeed&utm_medium=social&utm_campaign=Quick+

Messaging Pay:

From $33.31 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Referral program Tuition reimbursement Vision insurance

Shift:

8 hour shift Day shift Evening shift

Location:

Lahaina, HI 96761 (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required)

Work Location:

In person