Job Description
Senior Security Control Specialist Edward Jones - 3.7 St. Louis, MO Job Details Full-time $47,800 - $78,800 a year 20 hours ago Benefits Profit sharing Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Employee assistance program Vision insurance Qualifications Radio communication systems High school diploma or GED Typing Productivity software Full Job Description This job posting is anticipated to remain open for 30 days, from 22-May-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Overview:
Are you interested in joining a fast-paced security environment with global reach? This role is responsible for console coverage and operation of the 24/7 Global Security Operations Center. This role includes the possibility of needed overtime, to include shift coverage on afternoons/nights and weekends (Assigned shift: 2pm-10pm Sun-Thur). Key Responsibilities:
Manages calls for service from Branch and HQ associates and facilitates a rapid response from Security team members. Monitors, acknowledges and responds to fire and security alarms. Monitors video and responds to noted discrepancies. Monitors, acknowledges and responds to email communications and warning system notifications Provides expertise in the GSOC equipment and software optimizing the team's use of systems. Prepares dashboards and reports for trending and analysis of data to keep the organization informed, improve performance and ensure efficient use of resources. Assists in development and implementation of security initiatives, processes and programs. Collects security related information for dissemination to leadership and security team members responding to routine, urgent and emergent calls for service. Operates the VOIP multi-campus radio system and facilitates communication to and between Security team members and other users. Manages calls for service, assigns work and dispatches Security Officers. Responsible for sending appropriate emergency pages, making key personnel notifications, making mass notification messages and alerting emergency services (911). Attends training; maintains job-specific certifications, actively participates in field or classroom training drills and exercises and meets or exceeds minimum training standards. Maintains security access control through audits, badging updates and available system reviews. Prepares access control badges for Financial Advisor Training and special events. Maintains current and accurate knowledge of emergency procedures. Accountable for submitting accurate documentation; uses correct forms, writes legibly, uses proper spelling and grammar and submits timely, accurate, understandable, and error-free information. Responsible for development and maintenance procedures and training materials. Responsible for managing confidential information in a discreet and professional manner, to include, but not limited to Human Resources driven requests and BOLO information. Activate/Deactivate temporary and terminated badges as needed. Conducts audits as assigned. Add/remove clearance codes as directed by access approval contacts and update the ProWatch database. Run periodic reports as needed. Assist with special projects as needed. What you'll need: High School diploma or GED required. 5-years of relative experience with increasing levels of responsibility (GSOC, corporate security, police, military, fire service or emergency dispatch services) preferred. Knowledge or experience in a fast-paced security control or operations center environment. Must be able to type 30 WPM Effective written and verbal communications with working knowledge of Microsoft Office applications. Must have significant knowledge acquired through previous experience, certification or specialized training in GSOC operations, physical security systems, and radio dispatch communications and emergency management. What could set you apart:
College degree in related field preferred. Prefer ProWatch software, visitor management systems, video review and access control reporting experience. Prefer working knowledge of door hardware classifications and key management systems. Experience as a lead in a GSOC environment is preferred Please note: This role requires the associate to work 100% onsite at the St. Louis Headquarters location, primarily north campus. Working hours are Sunday through Thursday 2 pm to 10 pm, including holidays that fall during assigned shift. This role includes the possibility of needed overtime, to include shift coverage on afternoons/nights and weekends. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades:
Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
