Communication Svc Operator (Non-Exempt)

Company:

Mercy Location:

Springfield, MO Career Level:

Entry Level Industries:

Healthcare, Pharmaceutical, Biotech Description Find your calling at Mercy! Overview Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Position Details:

Qualifications Education:

High school diploma or equivalent.

Licensure:

None.

Experience:

Telephone or customer service experience beneficial.

Certifications:

None.

Other:

o Basic computer and keyboarding skills o Must be able to navigate multiple computer software systems simultaneously o Ability to communicate clearly in English both orally and written o

Knowledge of Microsoft Office Preferred Education:

Preferred Licensure:

Preferred Experience:

Preferred Certifications:

Preferred Other:

Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.