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Emergency Room Medcom Specialist - Roanoke Memorial Hospital - FT

Job

CP01 Carilion Medical Center

Roanoke, VA (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 days ago) • Actively hiring

Expires 7/4/2026

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Job Description

Employment Status:
Full time
Shift:
Night (United States of America)
Facility:
1906 Belleview Ave SE
  • Roanoke Requisition Number:
    R160305 Emergency Room Medcom Specialist
  • Roanoke Memorial Hospital
  • FT (Open)
How You'll Help Transform Healthcare:
The MedCom Specialist coordinates the Emergency department communications through telephone and/or radio call intake. Communicates and collaborates to facilitate efficient and timely emergency medical services (EMS) assignments to ensure quality patient care and customer service. Receives and sends communications via telephone, fax, intranet, and radio. Prioritizes incoming calls according to emergency or non-emergency nature. Records information in communication tracking system. Enters bed request in tele tracking and updates status changes. Communicates with other stakeholders to make decisions on patient placement and to determine interventions required. Relays any information to leader, passing medical care information and instructions back to in bound EMS agencies based on protocols or direct physician orders. Facilitates communications between staff and other outside entities pertinent to patient care. Monitors pending communications and requests. Distributes communication devices for use during the shifts to physicians and staff. Communicates with leadership throughout the day. Maintains EMS drug box inventory and oversees the trading out of used or expired drug boxes. Participates in performance improvement projects.
What We Require:
Education:
High school graduate or GED.
Experience:
medical terminology.
Licensure/certification:
none
Other Minimum Qualifications:
Effective interpersonal, communication, and teamworking skills required. Basic skills in computer/typing, Windows applications. Must demonstrate ability to function independently.
Recruiter:
JAMIE RATLIFF
Recruiter Email:
jsratliff@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537. Carilion Clinic is an
Equal Opportunity Employer:
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on
E-Verify:
https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life
  • at work and when you're away.
When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join
Carilion:
Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Join an organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, fully dedicated, and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi-specialty physician practices spanning southwestern Virginia. Join us and begin your career in a place where every day is a new adventure of creating the future of health care.