Switchboard Operator

SWITCHBOARD OPERATOR

Join the Black River Health Team! We have an immediate opening for a Switchboard Operator position. This position is primarily based at Krohn Clinic, with potential assignments across our organization. Don't miss out on this opportunity! The Switchboard Operator is responsible for managing all incoming calls to Black River Health, ensuring they are directed to the appropriate personnel or department efficiently and professionally.

The position available is:

Full-time, 80 hours per pay period, benefited.

Day Shift M-F Essential Duties Include:

Answers and routes all incoming calls to the appropriate personnel or department in a prompt and professional manner. Takes and relays messages accurately, ensuring timely delivery. Monitors and responds to emergency codes and alarms per hospital protocols. Backup support for Patient Access services, including patient portal help, appointment scheduling calls, and PAR‑related functions. Supports Patient Access operations through tasks such as scheduling appointments, scanning records, and updating patient charts for accuracy and completeness.

Educational Qualifications:

High School Diploma or General Education Degree (GED) required Six months of related training or experience preferred Proficiency in using computers, calculators, and various communication equipment Oral and written communication skills required Your future starts here. At Black River Health, we're proud to be recognized among the Top 100 Best Places to Work in Healthcare. Guided by our mission— Outstanding and comprehensive healthcare for you and your family, delivered locally with compassion—we invite you to bring your expertise and leadership to our team. Apply today and take the next step in your career—don't wait. "Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."