Title Officer, Exempt

Purpose of Job The Title Officer is responsible for closing transactions and issuing policy of title insurance. In addition, the title officer is responsible for examining and issuing title commitments for all types of transactions and for troubleshooting technical problems as they come up in the examination process; serves as liaison between Escrow, sales associates and consumers in resolving adverse title issues. Assist in recommending and training new officers and provide backup support throughout the Department as needed. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager for specific duties and performance expectations. Examine and issue title commitments for all types of transactions for the process of closing and issuing a policy of title insurance. (30-35%) Reviews difficult transactions as they emerge. Functions as a liaison between various departments and consumers in resolving adverse title issues (25-50%) Confer with junior title officers and examiners, recommending solutions and identifying means to correct title problems. (5-10%) Provide backup or support for all department staff, as needed. Help in recommendation or selection and development of new employees. (5-10%) Handle all incoming technical questions from escrow, sales associates and consumers. (15-30%) Work closely with Advisory Title Officer to achieve production goals and establish internal procedures that will increase efficiency and quality. (10-15%) Maintain a close relationship with insurance underwriters and confer with them as technical issues arise. Network with other title company personnel to keep abreast of issues affecting the industry. (0-5%) Participate in staff and management meetings as requested. Participate in continuing education programs as assigned. (0-5%) Effectively analyze risks while managing efficiencies to reduce expenses. Manage staff and procedures to ensure maximum customer service while minimizing expenses. Perform any additional responsibilities as requested or assigned. (0-5%) Performance Expectations Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications Education:

Bachelor's degree in business administration or related field; or equivalent work experience.

Experience:

Minimum of five years of successively more complex title examining experience, including experience in supervisory role.

Knowledge and Skills:

Demonstrated computer skills; proficiency in Word and familiarity with a variety of specialized title software programs. Effective analytical, proofing, problem-solving, detail-oriented and decision-making skills. Effective interpersonal skills and leadership abilities. Effective people management skills. Strong oral and written communication skills, including presentation skills. Project management skills; ability to prioritize and handle multiple tasks and projects concurrently. Ability to work well under production deadlines.

Wage:

$75,000.00 - $81,000.00 annually; actual wage is based upon education and experience. Potential for formulary incentive plan, based on financial results.

Benefits:

Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer