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Bilingual DMV Services Clerk
Job
PrideStaff
Delray Beach, FL (In Person)
$38,480 Salary, Full-Time
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Job Description
SUMMARY The position of DMV Services Clerk (Bilingual Required) consists of being able to learn and retain company and dealership processes and maintain communication efforts with DMVs for support to complete duties. This is a fast-paced position and will require the representative to be organized, effective, efficient, and dependable in completing their daily tasks and responsibilities. A successful representative will be flexible and adaptable.
ESSENTIAL RESPONSIBILITIES AND DUTIES
The requirements listed below are representative of the specific knowledge, skills and abilities required. These include but are not limited to:- Consistently perform outbound phone calls
- Communicate and obtain DMV status updates per reports and requests.
- Initiate and maintain communication with DMVs for:
- Updates on document submission
- Information/documents to assist in closing accounts
- Information/requirements to correct titles and registrations
- Title and registration quotes
- Handle of documents received (electronic and shipped)
- Schedule and perform appropriate follow-up to deliver account resolution
- Processing documents to request and obtain duplicate titles
- Contacting DMVs for a breakdown of title and registration fees
- Training new employees to the department.