Newcoast Titling Specialist

OVERVIEW

The Titling Specialist is responsible for providing customers a service which includes the vessel/trailer/RV registration of their new purchase. They will also maintain product files and offer support in various areas within the company including Products and Sales.

KEY TASKS

Accurately complete the entire title work process on all new and used vessels,RV's and other purchases in numerous states in a timely fashion. Maintain all customer deal files. Handle calls to and from customers, tag offices and federal offices concerning title related issues. Maintain good working relationship with customers by providing timely processing of vessel registrations. Keep organized system of tracking file transfers. Assist with receptionist area and answering phones as needed. Assist Marine Agent as needed. Other duties as assigned.

KEY RESULT AREAS

Customer satisfaction Timeliness and accuracy of paperwork Orderliness of customer files Ability to provide assistance where needed Ability to work independently Problem Solving ability Reliability Newcoast uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.