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Tag and Title Specialist
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Columbia Tag and Title
Columbia, MD (In Person)
$42,640 Salary, Full-Time
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Job Description
Overview Join our dynamic team as a Tag and Title Specialist, where you'll play a vital role in streamlining the vehicle registration and titling process for individuals, companies, and dealerships. This energetic position offers an exciting opportunity to utilize your organizational skills, automotive knowledge, and customer service expertise to ensure accurate and efficient handling of vehicle documentation. As a key member of our team, you'll help enhance the customer experience by managing the critical paperwork that keeps us in compliance with the state of Maryland. Your proactive approach and attention to detail will contribute directly to our company's success and reputation. Responsibilities Prepare, review, and process vehicle tags, titles, registration paperwork, and related documentation in compliance with state and federal regulations. Coordinate with MVA personnel, insurance companies, and other agencies to expedite title transfers and registrations. Maintain accurate records of all transactions, ensuring data integrity within our processing system. Provide exceptional customer service by explaining title and registration procedures clearly and professionally. Manage outbound communication with customers regarding document status updates and follow-up inquiries. Support administrative functions related to tag and title transactions, including cashiering duties and maintaining organized files. Qualifications Proven experience in customer service. Strong knowledge of identifying vehicle information, inventory control, and retail math principles. Excellent communication skills with the ability to engage effectively with customers, vendors, and team members. Bilingual or multilingual abilities are highly desirable to serve diverse clientele. Demonstrated organizational skills with attention to detail in document processing and record keeping. Experience with engaging with clients confidently. Familiarity with automotive title and registration processes or dealership experience enhances understanding of vehicle documentation requirements. Prior cashiering or customer service experience is beneficial for managing transactions professionally. Join us to be part of a vibrant team committed to excellence! We value energetic individuals who thrive in fast-paced environments and are eager to contribute their skills toward seamless operations. This paid position offers you the chance to develop your career while making a meaningful impact on our customers' experiences every day.