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Senior Title Clerk
Job
Granite City Motor Car
Saint Joseph, MN (In Person)
$74,880 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and detail-oriented Senior Title Clerk to join our team! In this pivotal role, you will oversee the accurate processing and management of vehicle titles, registrations, and related documentation. Your expertise will ensure seamless title transactions, support sales teams, and uphold compliance standards. If you thrive in a fast-paced environment, possess excellent organizational skills, and have a passion for automotive or retail sales, this is your opportunity to make a significant impact! Your multilingual abilities and experience with inventory management or dealership operations will be highly valued as you contribute to our customer service excellence and operational efficiency. Duties Manage the complete lifecycle of vehicle titles, registrations, and lien processing with precision and attention to detail Collaborate closely with sales teams to facilitate smooth title transfers and ensure all documentation complies with state and federal regulations Maintain an organized sales pipeline by tracking title statuses, pending transactions, and follow-up actions Assist customers with inquiries related to titles, registrations, and vehicle ownership documentation via phone or in person using professional communication skills Support inventory control by updating records accurately and managing title-related paperwork efficiently Conduct outbound communication to follow up on pending titles or registration issues, ensuring timely resolution Qualifications Proven experience as a Title Clerk or in a similar role within automotive repair or dealership settings Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment Excellent communication skills, including phone etiquette and public speaking abilities for customer interactions Knowledge of retail math, inventory management, and inventory control procedures Experience with retail sales processes, cashiering, and administrative tasks related to vehicle transactions Familiarity with outbound sales techniques and maintaining a robust sales pipeline Prior experience in high-end sales or dealing with high-value vehicles is a plus Demonstrated ability to handle customer service inquiries professionally while maintaining attention to detail Join us as a Senior Title Clerk and become an essential part of our team dedicated to delivering exceptional service while streamlining vehicle ownership processes. Your expertise will help us maintain operational excellence and foster positive customer experiences every day!