Title Clerk

Title Clerk 100 East 2nd Street, Whitefish, MT 59937 $20

• $27 an hour
• Full-time $20
• $27 an hour
• Full-time About the Role Zero Tax Tags is a Montana registered-agent and vehicle-registration services company based in Whitefish.

We help clients across the country form Montana LLCs, register vehicles, and stay organized — handling the paperwork so they don't have to. We're growing fast and hiring for our Whitefish office. You'll process customer orders end-to-end — title paperwork, LLC filings, document prep, scanning, mailing — while keeping clients informed and the CRM accurate. This role moves quickly, handles sensitive documents, and requires someone who takes pride in getting it right the first time. If you've worked in a title company, DMV/county treasurer's office, dealership back office, escrow, or any role where documents had to be precise and deadlines weren't optional — you'll feel right at home here. Key Responsibilities Process vehicle registration and LLC formation orders using SOPs and checklists. Review and prepare title documents, lien releases, and state forms for accuracy before submission. Scan, correctly name, and upload documents to the proper customer folders. Print, package, and mail completed packets to customers and the DMV within 1 business day. Answer phone, email, and text messages — gather missing info and provide clear, timely updates. Maintain detailed CRM notes, status tags, and clean handoffs so nothing falls through the cracks. Handle corporate filings and amendments; treat sensitive client data with care.

What Success Looks Like Accuracy:

Documents are correct, complete, and submission-ready on the first pass. Rework is rare.

Throughput:

5-10 orders completed per day after onboarding.

Responsiveness:

Customer messages answered within 1 business hour during office hours.

Records:

100% of documents scanned, correctly named, and uploaded to the right customer folders.

Fulfillment:

Completed packets printed, packaged, and mailed within 1 business day. What You Bring Document-heavy work experience. Title companies, DMV/county offices, dealership title clerks, escrow/mortgage, legal or CPA offices, bookkeeping — any background where paperwork accuracy and deadlines mattered. Vehicle title or registration experience is a strong plus. If you know what an MCO is, have handled lien releases, or have processed title transfers — you'll ramp fast. Attention to detail that you're proud of. You like checklists, you catch what others miss, and you don't consider something done until it's done right. Tech proficiency. Comfortable with Google Drive/Docs/Sheets, PDF tools (Adobe or Preview), scanners, label printers, and CRM data entry. Clear, professional communication. Clients trust us with important paperwork — your tone and follow-through reflect that. Reliability and ownership. You show up, you follow through, and you take responsibility for your work. This is a small team where every person's output matters.

The Details Location:

In-office, Whitefish, MT.

Schedule:

Monday-Friday, 9 AM

• 5 PM (rotating Saturdays may be added as we grow)

Onboarding:

Hands-on training with clear SOPs, checklists, and direct access to management for 2-3 weeks Team culture: Small and growing. Solution-first, cross-trained, and professional. We own outcomes, support each other, and keep the bar high. To Apply Email orders@zerotaxtags.

com with:

Your resume A 3-5 sentence note on why you're a fit (mention any title, registration, or document-processing experience) Subject line: "Client Success Application — [Your Name]"

Optional:

A 60-second intro video Zero Tax Tags is an equal opportunity employer. We welcome all qualified applicants and are committed to a respectful, professional workplace.

Job Type:

Full-time Pay:

$20.00

• $27.

00 per hour Ability to

Commute:

Whitefish, MT 59937 (Preferred)

Work Location:

In person