Title Insurance Assistant

TITLE ASSISTANT A

Southern Land Title Agency, LLC has built its business and reputation on responsiveness and efficiency, an in depth knowledge of the real estate industry, and long-lasting relationships with our customers. We strive to provide innovative resolutions for residential and commercial title insurance obstacles.

JOB SUMMARY

This candidate will be responsible for searching prior policies, logging incoming final title documents, correlating and distributing title policies, answering the phones, assisting walk-ins and other daily office tasks. This candidate will also contact customers to resolve questions, inconsistencies, and/or to retrieve missing data.

DUTIES & RESPONSIBILITIES

Respond quickly to all incoming phone calls and routes calls accordingly Process incoming orders Complete incoming prior title searches, via email and/or calls Perform other duties as needed and job knowledge increases

QUALIFICATIONS EXPERIENCE

One (1) to two (2) years of experience in the real estate, banking, or title industry, OR Two (2) to three (3) years of executive experience.

EDUCATION A

high school diploma is required. Some post high school education is preferred.

CERTIFICATIONS, LICENSES, INSURANCE

No certifications, licenses, or insurance are required.

SKILLS Adaptable:

adapt to new, different, or changing requirements Attentive to details Business fundamentals: recognize the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws Critical thinking: use logical thought processes to analyze and draw conclusions Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients Dependable and reliable: display responsible behaviors at work

Initiative:

demonstrate a willingness to work and finds solutions to work challenges

Integrity:

treat others with honesty, fairness and respect

Professional:

maintains a professional demeanor at work Team player: works effectively with others Telephone skills, including a pleasant phone voice and etiquette Verbal communication: maintains open lines of communication with others A Southern Land Title Agency, LLC is an equal opportunity employer and a member of the Better Business Bureau of NC .