Lead Title Specialist

View More Jobs Lead Title Specialist Latham, NY, United States (On-site) Be the First to Apply Apply Now About Us IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (

NYSE:

RBA) and (

TSX:

RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year. About the Team About the team - Corporate As a global company, our corporate teams support billions of dollars in equipment sales every year. In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives. Every day your work will make a difference in the way we run our business and in the way customers interact with us. Job Description The Lead Title Specialist reports to the Title Supervisor and assists the Title Supervisor with monitoring the incoming/outgoing mail. The Lead Title Clerk will scan, upload, and distribute the title documents to the Title Center team. The Lead Title Specialist will verify customer SLAs are met with the intake, the vaulting, and/or the release documentation. Responsibilities Monitors, scans, imports, all titling documents received in the mailroom. Tracks SLA statistics for intake, vaulting, and/or releasing of title documents. Identifies SLA challenges and reports to the Title Supervisor. Accurately records incoming/outgoing titles and documents daily according to established procedures. Professionally and courteously interacts with state/county offices, tag agents, lenders, and dealers, to provide information in response to inquiries pertaining to the title transactions. Records all transaction details, including customer requests and resolution, in the Activity History of DDIs software program. Responds to email inquiries from both internal and external customers in a timely and professional manner Ships packages to multiple locations, both domestic and international. Delivers documents to SC DMV agency as needed. Maintains an organized workspace/area that is conducive to the overall success of the department. May be required to work overtime as the business needs arise. Assists with other functions and/or duties as needed. Qualifications Desired qualifications include experience in communicating and collaborating with team members electronically. Apply Now Job Info Job Identification 9784 Posting Date 06/23/2026, 05:58 PM Locations 13 Cornell Rd, Latham, NY, 12110, US (On-site) Degree Level No Formal Education Job Schedule Full time Minimum Salary $22 Maximum Salary $25 Legend Jobs at a location Group of locations © Oracle Corporation Terms Legal Notices Use control and scroll to zoom the map Use two fingers to move the map 13 Cornell Rd, Latham, NY, 12110, US Copy to Clipboard Similar Jobs Title Specialist Latham, NY, United States (On-site) Posted on 06/04/2026 The Title Specialist is directly responsible for securing all necessary documents to accompany applications to transfer vehicle title ownership. Tasks include compiling all necessary documents, communicating with customers and vehicle owners, resolving problems and discrepancies, answering inbound phone calls, sending emails, and providing excellent customer service. Compliance with state and/or buyer requirements is essential. Where IAA has authorization to process applications as an acting state processing authority, Title Specialist may also work within those state systems