Customer Service Representative/Tag & Title Clerk

Customer Service Representative/Tag & Title Clerk John's Auto Tags Fairless Hills, PA Job Details Full-time $40,000

• $60,000 a year 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Career development plan Vision insurance 401(k) matching Employee discount Professional development assistance Retirement plan Qualifications Microsoft Excel Customer service Copy machines Word embeddings High school diploma or GED Driver's License Organizational skills Certified Notary Public Productivity software Full Job Description Since 1978 our mission has been to provide customers with fast, convenient and friendly service without the fuss!

We are a local PennDOT Authorized On-Line Service Center for the Commonwealth of Pennsylvania; providing an easier motor vehicle experience! Full and Part time positions available in Fairless Hills and Philadelphia, PA. Tag and Title Clerks Administrative Assistants Customer Service Representatives This position is responsible for providing administrative support to clients and staff. The ideal individual will have strong "think on your feet" characteristics, excellent communication and organizational skills, exercise good judgment with tact and diplomacy, follow company policy, and have the ability to maintain balance among multiple priorities. Administrative staff work in direct contact with customers both in person and over the phone to provide support regarding the services that we offer. Verifying applicant identification, documents and credentials, processing deals and scheduling lessons and exams using our online software. Providing administrative support to staff including MS Word, Excel and PowerPoint on an ad hoc basis. Maintaining office supplies and cleanliness. Ad hoc assignments as required. We are looking for a detail oriented, team player with a friendly spirit and positive outlook. Key Performance Indicators (KPIs) Client satisfaction, Accuracy, and Quality Control. Demeanor

• ability to work quietly, think quickly, respond rationally and maintain a level head. Discretion
• this position is privy to highly confidential information. Utmost discretion is required at all times. Time management
• ability to prioritize the importance of tasks and responsibilities to efficiently meet all needs in a timely manner. Office communication
• team-work and ability to work with many different levels to work towards common goals. Gatekeeper
• filter drop-ins and determine the level of importance and handle accordingly.

Skills, Experience, and Requirements Strong written and verbal communication skills. Technically savvy including understanding of office equipment (Computers, Phones, Printers/copies/scanners) Word, Excel, and PowerPoint Web browsers Candidates must have clean State and Federal Child Abuse and Criminal background checks. Title & Tag clerks will learn vehicle and driver's license procedures, forms, and be or become a notary public! Candidates must be able to perform essential job functions. We will train the right candidate. Candidates must be willing to travel between our Fairless Hills Office and our Philadelphia Office. Benefits for Full Time Staff include: Health Insurance (including Vision and Dental) Paid Time Off 401K/401K Matching PAID TRAINING and more!

Wages and Hours:

Hourly wages to be discussed and dependent on experience.

Office Hours:

10-7 M-F, 10-4 Saturday, CLOSED Sundays Bi-Weekly rotating set schedule (every other Saturday required)

Job Type:

Full-time Pay:

$40,000.00

• $60,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Retirement plan Vision insurance Application Question(s): Willing to work at both of our locations (Fairless Hills, PA & Philadelphia, PA).

• Required Willing to work every Saturday.
• Preferred"

Education:

High school or equivalent (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person