Concessions Associate - Seasonal

Position Overview Seasonal Concessions Team Members provide excellent customer service, maintain a clean work environment, and ensure smooth operations at the Zoo's concession stands. Schedule & Availability Available to work April-October 2026 with occasional evening shifts available. Flexible scheduling; shifts available Sunday-Saturday. Work 12-39 hours per week, based on availability.

Position duration:

up to 7 months. Qualifications Must be 16 or older. Basic computer skills preferred. Strong customer service and communication skills. Prior food service, retail, or cash-handling experience is a plus. Ability to stand for long periods and work in all weather. Key Responsibilities Responsibilities include, but are not limited to: Guest Experience & Sales Create a safe, fun, and inclusive environment for all visitors. Operate the point of sale (POS) system to process transactions (cash, check, and credit). Follow cleaning, inventory, and food preparation checklists daily. Track inventory levels and notify supervisors when restocks are needed. Keep concession spaces clean, organized, and appealing to visitors. Support Zoo events with setup, crowd control, check-ins, and clean-up. Be cross trained for multiple areas within the Zoo as needed. Answer basic questions about the Zoo, AZA, and animal welfare. Enforce Zoo policies and rules in a courteous and professional manner. Assist with additional Zoo operations and special projects/events as needed. Admission Operations & Inventory Keep the admissions booth and surrounding areas clean and organized. Assist with inventory management and recommend purchases to supervisors. Record pricing and sales in the Altru system and assist with year-end inventory. Follow Zoo policies, SOPs, and legal requirements as directed. Team Support & Special Events Assist with Zoo events by setting up, breaking down, and managing crowd control. Support check-ins for birthday parties, tours, and school groups. Enforce Zoo guest policies politely and professionally. Be cross trained for multiple areas within the Zoo as needed.