Operations Attendant Campground & Guest Services

Operations Attendant - Campground & Guest Services Duluth, MN Job Details Part-time | Full-time $13.85 - $15.12 an hour 1 day ago Qualifications Retail sales transactions Record keeping Computer operation Maintaining an organized workspace Guest relations Phone communication Outdoor work Inventory management Computer literacy Greeting customers Processing cash transactions Maintenance work Credit card payment processing Mowing Computer skills Clean workspace maintenance Cross-functional collaboration Communication skills Facilities maintenance Entry level Customer complaint resolution Client interaction via phone calls

Full Job Description Description:

Now Accepting Applications! Hiring begins April through June 2026!

SUMMARY/OBJECTIVES

The Campground Attendant at Spirit Mountain is a position essential for the efficient operation of the Campground & Guest Services. This role involves managing reservations, providing guest services, maintaining campground facilities, and ensuring a positive guest experience. The Attendant will play a key role in ensuring a pleasant and safe camping experience for all guests.

ESSENTIAL

DUTIES and

RESPONSIBILITIES

Process camping reservations using the online system, by phone, or through direct guest interaction. Maintain and update reservation system records. Greet guests, manage check-ins and check-outs, guide campers to their sites, and inform them about campground rules and safety. Engage with guests to answer queries and resolve complaints through various communication channels (telephone, email, in-person). Conduct sales transactions, handle cash and credit card receipts, and maintain accurate business records. Assist with inventory management and stocking of products and merchandise. Perform general maintenance duties, including landscaping, mowing, trimming, and ensuring cleanliness of the campground. Adhere to safety protocols and contribute to a friendly and engaging experience for guests, maintaining a clean and organized work environment. Collaborate with fellow employees and other departments as needed.

Requirements:

MINIMUM QUALIFICATIONS 18

years of age or older. Basic understanding of customer service principles and ability to work in a team. Ability to work flexible hours, including weekends, evenings, and holidays. Strong communication skills and ability to interact positively with guests. Physical ability to perform maintenance tasks and work in various weather conditions.

DESIRED QUALIFICATIONS

Experience or interest in hospitality or campground operations. Familiarity with reservation systems and basic computer skills.