Women & Children Shelter Associate

This position oversees the day-to-day operations of the Women and Children Services facility; ensuring a clean, organized, safe, healthy, and trauma-informed environment for the women and children residing with us. The Shelter Associate is responsible for: Assisting in the shelter intake process which includes reviewing guidelines with guests, conducting UAs, checking belongings, documenting medications, assigning beds, providing facilities orientation, and facilitating pest prevention protocols. Assigning, reviewing, and documenting resident responsibilities, providing coaching and support when necessary. Assisting guests transitioning from the CAC. Entering guest information into the CAC database (Mission Tracker). Organizing and managing office and shelter supply inventories, food/clothing donations, and storage utilization. Scheduling, performing, coordinating, supervising, and documenting facilities maintenance. Preparing the facility for tours and internal events. Participating in weekly Women & Children Services meetings and staff meetings. Assisting Women & Children Services staff with representing the CAC at events and presentations, educating the public regarding homelessness. Other duties as assigned. Qualifications Two years of relevant experience preferred. Knowledge of or willingness to learn about issues related to homelessness such as; mental health disorders, substance use disorders, and the effects of trauma. Strong interpersonal skills; including ability to diffuse conflict, maintain composure, and treat all guests and staff with dignity and respect. Ability to create an environment that instills value in those who reside at the CAC and promotes transformational growth. Ability to perform physical labor such as regularly lifting and moving boxes, using stairs, making beds, and cleaning floors.