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Job Description
Join the Falco's Team!
About Falco's:
Falco's, a family-owned leader in the home comfort industry, offers a unique blend of family values and innovative growth. Specializing in Fireplaces and HVAC Systems, we are committed to delivering unmatched quality product and workmanship. We pride ourselves on a welcoming environment, with a deep connection to our community. Our culture is rooted in integrity, teamwork and communication.
Position:
Assistant Warehouse & Grounds Manager Reports To:
Warehouse Manager Location:
9310 E Sprague Ave. Spokane
WA 99206
Position Type:
Full-Time Position Summary:
The Assistant Warehouse Manager will support the Warehouse Manager in overseeing the day-to-day operations of the warehouse and grounds departments while adhering to company policies and procedures. This role serves as a key leadership position, with a planned transition to Warehouse Manager. The Assistant Warehouse Manager will manage employees, ensure timely completion of operational tasks, supervise shipping and receiving, oversee vehicle maintenance, and implement ServiceTitan to optimize operations. This role also serves as the primary backup for warehouse and grounds operations and supports special projects as necessary.
Key Responsibilities:
1. Leadership and Employee Management (25%) Supervise warehouse and grounds staff, ensuring alignment with company policies and standards. Manage employee performance, attendance, and training needs. Foster a positive and efficient work environment by mentoring team members and preparing them for growth opportunities. 2. Workload and Task Management (30%) Coordinate and prioritize daily and weekly tasks across the warehouse and grounds teams. Monitor progress and ensure work is completed accurately and on time. Assist with fuel and will call load-outs, seasonal projects, and maintaining organized grounds. 3. Inventory Management (20%) Receive, verify, and process delivered products, ensuring accuracy against packing slips. Enter product details into Service Titan, tag eligible items, and store them appropriately. Conduct cycle counts and maintain stock levels by coordinating with purchasing staff. 4. Shipping and Receiving (15%) Oversee all shipping and receiving activities, ensuring accuracy, timeliness, and proper documentation. Verify freight deliveries, inspect for damages, and resolve discrepancies. Maintain a well-organized process for will-call orders, updating tracking spreadsheets and notifying customers of completion. 5. Vehicle Maintenance (10%) Schedule and coordinate regular maintenance for warehouse and delivery vehicles. Act as a liaison between vehicle service providers and management. Maintain accurate records of service schedules and ensure vehicles meet safety standards. 6. Service Titan software knowledge preferred by not required Play a central role in utilizing and integrating Service Titan into warehouse operations. Collaborate with other departments to align warehouse processes with company-wide systems. 7. Grounds Management & Support (When Necessary) Assist in maintaining the cleanliness and organization of the grounds area, including snow removal, recycling, and tool room upkeep. Support seasonal projects, such as BBQ stock assembly and perfect zoning tasks. 8. Backup Responsibilities (When Necessary) Serve as the primary backup for warehouse and grounds operations, including installations, staging, loading and conflict resolution. Step into leadership roles to ensure continuity during the Warehouse Manager's absence.
Qualifications:
Required:
Proven experience in warehouse or logistics operations. Strong leadership skills with experience managing teams. Familiarity with inventory systems and a willingness to learn ServiceTitan. Basic knowledge of vehicle maintenance coordination. Ability to handle physical demands, including lifting, loading, and operating equipment.
Preferred:
Experience in the heating and cooling industry or similar fields. Technological aptitude for software implementation and training. Certification or experience in equipment operation (e.g., forklifts).
Key Competencies:
Leadership:
Proven ability to mentor, motivate, and guide teams toward success.
Organization:
Strong multitasking skills to manage warehouse, grounds, and project-based tasks. Attention to
Detail:
Ensure accuracy in inventory, shipping/receiving, and scheduling.
Adaptability:
Ability to take on evolving responsibilities during the transition.
Problem-Solving:
Effective resolution of operational and employee challenges.
Compensation and Benefits:
Competitive salary. Comprehensive benefits package, including health insurance and retirement plans. Professional development opportunities, with clear growth into the Warehouse Manager role.
Additional Information:
This role requires close collaboration with the Warehouse Manager, grounds team, and leadership staff to maintain a seamless transition of responsibilities. The Assistant Warehouse Manager will actively contribute to organizational improvements, including the adoption of new technologies like ServiceTitan and ensuring operational excellence.
Diversity & Inclusion:
Our team is our family and we strive to create an inclusive environment that respects diversity and rewards collaboration and commitment. We value individuals who embody our principles of integrity and teamwork.
Hiring Process:
If you are eager to join our family-oriented, forward-moving company, please apply with your resume today.
Job Type:
Full-time Pay:
$20.00 - $24.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
License/Certification:
Driver's License (Required) Ability to
Commute:
Spokane Valley, WA 99206 (Required) Ability to
Relocate:
Spokane Valley, WA 99206: Relocate before starting work (Required)
