Groundskeeper

Groundskeeper WWC Operations Corp Tempe, AZ Job Details Full-time 20 hours ago Qualifications Customer communication Employee relationship building High school diploma or GED Driver's License Full Job Description Groundskeeper SUMMARY As our Groundskeeper you have a keen eye for detail, are diligent, energetic, devoted, enjoy working outdoors, and take pride in your work! You are the owner and driver for the upkeep of the property, ensuring the physical aspects of the community are maintained and the property is free of debris and litter. This is also a great opportunity to get your start in the multifamily industry if you have an interest in becoming a maintenance technician, leasing professional or assistant manager, we love to train and develop our team members!

CLASSIFICATION

The position is a full-time, regular, non-exempt position.

REPORTING RELATIONSHIP

The position reports directly to the Property Manager.

ESSENTIAL FUNCTIONS

Inspects the community throughout the day to remove litter, debris, and pet droppings and ensures all common areas and amenities are neat and free of litter. Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas. Completes assigned minor and routine service requests as requested by Maintenance Supervisor and/or Property Manager; and assists the maintenance team in the turn process. Distributes notices and communications to residents, as necessary. Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others. Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Attends and participates in training and safety programs as required by WWCo. Delivers superior customer service and represents the company professionally. Dresses per WWCo appearance standards. Maintains and safeguards all company tools and equipment. Complete light landscaping, as needed. Performs any other related duties as required or assigned.

QUALIFICATIONS

To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

High School diploma, GED, or equivalent is required. Previous grounds or custodial maintenance experience preferred. Must have reliable transportation to and from work. Basic computer skills using computer applications. Must possess a valid drivers license.

COMPETENCIES

Ability to work evenings or weekends (on call) in case of an emergency. Job Knowledge

• Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively. Use of Technology
• Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity, keeps technical skills up to date. Problem Solving
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Adaptability
• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Dependability
• Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan. Safety and Security
• Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Customer Service
• Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Cooperation
• Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts. Managing Customer Focus
• Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs. Communications
• Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and sit. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include the ability to see.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.