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Job Description
What you'll bring to the team Help Keep the Fun Safe at
LEGOLAND
® Florida Resort At
LEGOLAND
® Florida Resort, every incredible family adventure begins with a safe, secure, and welcoming environment. Our Security team plays a vital role in protecting our guests, Model Citizens, and Resort assets while creating an atmosphere where families can focus on making lifelong memories. We're looking for a dependable, service-focused Security Officer who thrives in a fast-paced environment and is passionate about safety, teamwork, and delivering outstanding guest experiences. If you enjoy solving problems, staying calm under pressure, and making a positive impact every day, we'd love to welcome you to our team. What You'll Do As a Security Officer, you'll help create a safe and enjoyable experience for every guest and Model Citizen by proactively protecting our Resort, responding to incidents, and providing exceptional service. Protect Our Guests & Resort Patrol the Resort to maintain a safe, secure, and welcoming environment. Secure facilities, equipment, and Resort assets to prevent loss, damage, or unauthorized access. Monitor surveillance systems, access points, and guest areas while remaining alert to potential safety or security concerns. Conduct routine inspections of buildings, attractions, and equipment in accordance with Resort policies and procedures. Respond quickly and professionally to emergencies, incidents, and security concerns while enforcing Resort policies. Assist with monthly inspections of fire extinguishers, emergency lighting, and other life safety equipment. Respond with Professionalism Dispatch and respond to radio calls throughout the Resort for security assistance and emergency situations. Investigate incidents, gather information, interview witnesses, document observations, and complete accurate incident reports. Work collaboratively with local law enforcement and emergency response agencies when needed. Remain calm, confident, and solution-focused while handling sensitive situations. Deliver World-Class Guest Service Be a friendly, approachable presence for guests and fellow Model Citizens. Answer guest questions, provide directions, and assist with a variety of guest needs throughout the day. Demonstrate professionalism, integrity, and respect in every interaction. Support
LEGOLAND
Florida Resort's commitment to safety, inclusion, and creating unforgettable family experiences. Merlin - It's where we playMerlin Entertainments Merlin Entertainments2.17K subscribers Watch on Qualifications & Experience Required Qualifications High School Diploma or GED. Excellent verbal and written communication skills. Strong problem-solving, decision-making, and interpersonal skills. Ability to remain calm and make sound decisions in high-pressure situations. Valid driver's license with a safe driving record. Ability to successfully complete CPR, AED, and Basic First Aid training. Flexibility to work a variety of shifts, including evenings, overnights, weekends, holidays, and peak operating periods. Preferred Qualifications One year or more of security, law enforcement, military, emergency response, or related experience. Previous experience in a theme park, hospitality, entertainment, or guest-facing environment. Florida Class D Security License (preferred but not required). Some college coursework is a plus. Benefits Pay Range USD $16.00/Hr. At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
