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Office Ranger
Job
MECOSTA COUNTY PARKS
Stanwood, MI (In Person)
Full-Time
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Job Description
The Office Ranger is responsible for all day-to-day office processes including greeting park guests, selling of vehicle permits, cash handling, processing of reservations, registering campers, answering phones, minor retail sales and office cleaning. The employee should be able to recognize and report any situations requiring attention to management and follow directions to assist in providing remediation to any such condition. Employee may be asked to assist with additional park task as needed. Provide friendly and efficient customer service with knowledge of park amenities, rules, and operating standards. Must have full knowledge of the park office operations including utilizing a computer to register campers, selling of vehicle and boat permits, completing phone correspondences, etc.. Must have knowledge of the Park Commission rules and regulations to assist in the safe and controlled operations of the park. Handles and records minor complaints whether in park office or in park area, such as barking dogs, facilities out of order, maintenance problems, etc.. Utilize a point-of-sale system (POS) to complete sales transactions, accept payments, process credit/debit transactions and provide accurate change. Responsible for balancing cash register and inventory at the end of each shift. Stocks office and retail supplies. Make notations for management when stock is low. Cleans, organizes, and sanitizes park interior areas. Cleans outside public spaces including tables, floors, and windows. Picks-up trash, sweeps, and mops on a routine basis in interior and around exterior of office. May be required to do some periodic restroom stocking and cleaning. Maintains awareness of surroundings for guest safety and reports any concerns to management. Assists in emergency situations including medical incidents, severe weather events, evacuations, and lost persons. Maintains proper uniform and appearance standards. Resolves guest concerns calmly and professionally. Performs other work-related duties as assigned by management. This position reports to Brower County Park, located at 23056 Polk Rd, Stanwood, MI 49346