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Tag Agency - Title and Drivers License CSR - Duncan

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Mize Agency Group - Insurance & Tag Agency

Duncan, OK (In Person)

$30,160 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/28/2026

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Job Description

Job Overview As a TAG CSR, your primary goal is to deliver an exceptional client experience by efficiently and accurately processing tag and title transactions, driver license services, and basic insurance-related customer service tasks. You serve as the first line of support and knowledge for clients, ensuring they feel empowered and supported throughout every interaction.
Salary Range:
$14.00 - $15.00 per hour Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Weekends Off Paid State Holidays Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Works well with other employees and is a team player with a positive attitude. Responsibilities Tag & Title Transactions Process renewals, transfers, and lien transactions with accuracy. Assist with Motor Vehicle (MV) daily work, requiring dual-audit by two staff members. Support semi-monthly reporting and maintain inventory control. Driver License (DL) Services Handle driver license renewals, first-time issuances, and out-of-state transfers. Conduct CDL renewals, written testing facilitation, and driving test scheduling. Assist with DL daily reporting tasks. Administrative & Office Support Maintain a clean and organized work environment, focusing on cleanliness of common areas, countertops, and floors. Regularly check and respond to emails and messages. Cross-Training & Development Goals Learn and assist with MV & DL reporting. Develop basic understanding of Auto, Home, and Farm Insurance. Develop inventory management competency. Expertise & Systems Proficiency Complete advanced motor vehicle training. Become proficient in billing processes. Develop understanding of auto, home, and farm insurance policies. Gain fluency in agency systems such as: Agency Zoom, MS Outlook, and related platforms. About Us Oklahoma Tag, Title, and DL Agency P&C Insurance Agency