Ferry Terminal Manager 1 (PCN 253285)

Ferry Terminal Manager 1 (PCN 253285) Print Apply  Ferry Terminal Manager 1 (PCN 253285) Salary $29.26 Hourly Location Wrangell, AK Job Type Full Time Job Number 53762 Department Transportation and Public Facilities Division MHD-Terminals Opening Date 05/04/2026 Closing Date 5/11/2026 5:00 PM Alaska Division Alaska Marine Highway System Position Open To Department Employees Only Bargaining Unit Supervisory Range 15 Description Benefits Questions Job Description Come join the State of Alaska! This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

ATTENTION DOT&PF EMPLOYEES ONLY!

T he Department of Transportation and Public Facilities (DOT&PF) Alaska Marine Highway System is looking for a Ferry Terminal Manager 1 in Wrangell to help us Keep Alaska Moving!

What you will be doing:

Are you looking to advance your career at AMHS, and lead and coach an amazing team at the Wrangell Terminal? The Ferry Terminal Manager 1 is a supervisory position responsible for independent judgment in employing, training, and coaching assigned staff. This position also coordinates shifts and schedules to meet the staffing needs of the terminal's vessel calls and traveler volume. Along with Facility Management, Customer Service, Supervision, and administrative responsibilities, you will ensure that operations are conducted according to AMHS and USCG regulations and protocols, officiate terminal and dock security, line handling, ship docking, and hydraulic ramp operations. Become an integral part of a local community in the Great State of Alaska, and work with the DOT&PF and AMHS Central Office to facilitate travel and provide a cohesive Marine Transportation system for its members, Alaskans, and its frequent visitors. Our organization, mission, and culture: The State of Alaska Department of Transportation and Public Facilities' mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans. The benefits of joining our team: The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/ . The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public. The working environment you can expect: Working at the Wrangell Ferry Terminal within the Alaska Marine Highway System offers a unique and dynamic work environment nestled amidst the breathtaking natural beauty of Alaska's coastal landscapes. Expect a fast-paced atmosphere during peak ferry arrivals and departures, with a dedicated team coordinating vessel operations, passenger services, and vehicle loading. You'll experience a close-knit community of professionals who thrive in a challenging climate, where winter weather and variable conditions require adaptability and resilience. This environment fosters a strong sense of teamwork, as you collaborate with colleagues to ensure the safe and efficient transport of passengers and cargo, all while enjoying the rugged beauty of the Last Frontier.

Who we are looking for:

To be successful in this position, the selected applicant will possess the following core competencies:

Supervision:

Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner. Assignments include the authority and responsibility to recommend or independently take action to employ (i.e., appoint, transfer, promote), discipline or discharge, or adjudicate grievances of direct reports.

Problem Solving :

Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Special Note:

The following certifications and licenses are required for this position: Valid Alaska Driver's License. Facility Security Officer Training and Certification. 33 CFR, Part 105, and US Coast Guard

NVIC 03-07

require that all incumbents performing the essential duties and responsibilities of this job class maintain a Transportation Worker Identification Credential (TWIC) for access to federally-defined restricted areas within a maritime facility. Continued employment is contingent upon obtaining and maintaining a valid TWIC within two months of employment. To view the general description and example of duties for positions please go to the following link: https://www.governmentjobs.com/careers/Alaska/ classspecs Minimum Qualifications Competency Description The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation. Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class. Any combination of education, training, and/or experience that provides the applicant with competencies in

Accountability:

Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.

Computer Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.

Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral and Written Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately. Equivalent to those typically gained by: Any combination of post-secondary education and/or experience assisting the general public in making travel plans and reservations and providing travelers with useful travel information, which included researching and maintaining information in a computerized reservations system. Or experience at a commercial dock which included tying and untying vessels, loading or unloading cargo, or assisting embarking or disembarking passengers; and which included extracting and entering information in a computerized manifest or lading system or similar system.

Special Note:

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation. "Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job. "Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, on-the-job, and military training), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree, apprenticeships, and trade or vocational schools) and short-duration (such as a seminar, professional development, and micro-credentials i.e., computer science, human resources, project management) programs. Other Information 33 CFR, Part 105, and US Coast Guard

NVIC 03-07

require that all incumbents performing the essential duties and responsibilities of this job class maintain a Transportation Worker Identification Credential (TWIC) for access to federally-defined restricted areas within a maritime facility. Continued employment is contingent upon obtaining and maintaining a valid TWIC within 30 days of employment. The work environment requires incumbents of all positions in this job class have the physical ability to lift and carry heavy weights, work in inclement weather, and work on docks and catwalks above cold water. Terminal business hours and staff schedules are determined and/or adjusted based on varying AHMS vessel sailings and may be subject to change with minimal advanced notice. Incumbents may be required to work fluctuating schedules, split shifts, and/or be available to report any time for work 24 hours a day, 7 days a week (including holidays), in order to respond to port calls as needed. All positions in this class require incumbents to operate motor vehicles, possess a regular driver's license, and be 18 years of age or older. Additional Required Information •

NOTE:

PLEASE READ THE FOLLOWING CAREFULLY

•At time of interview, applicants are requested to submit (if not already attached to your application): Three (3) professional references, including name, job title, and current phone numbers.

DEPARTMENT EMPLOYEE RECRUITMENT ONLY

Applicants must currently work in the department that is being recruited for and have held or currently hold permanent employment status in any position in the classified service as defined in Alaska Statute 39.25.100 . Permanent employment status is defined as holding permanent status in ANY job class in the current period of employment with no break in service (separation from State of Alaska employment) since the permanent status was earned.

TRANSPORTATION WORKER IDENTIFICATION CREDENTIAL

(TWIC) Please be aware - this position requires the applicant (at their expense) to obtain a Transportation Worker Identification Credential (TWIC) in compliance with federal regulations pertaining to certain maritime port facilities. All terminal employees are required to obtain a TWIC in order to work in certain restricted areas of the terminals. Information about the TWIC can be found on the TWIC information web site link, https://www.dco.uscg.mil/nmc/twic/# , or call the TWIC help desk at 1-866-347-8942. If you are selected for the position, you will be required to immediately enroll/apply for the required TWIC card. The applicant selected for the position must have their TWIC card in hand in order to be unescorted within a restricted or secure area of the terminal facility.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions. The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The proficiency levels are Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency for each competency listed in the supplemental questions.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE:

Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in

Juneau or TTY:

Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer. Contact Information For specific information in reference to the position please contact the hiring manager at:

Name:

Simon Bradley, Marine Traffic Manager Email:

simon.bradley@alaska.gov

Phone:

(907) 228-7290 Careers with the State of Alaska offer MANY benefits The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work. For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits . (Please note this video is specifically designed for new State Employees.) Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the

State:

See https://drb.alaska.gov/help/plans.html for additional information. AVTEC Confidential Correctional Officers Marine Engineers Mt. Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information. General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the

Alaska Deferred Compensation Program Note:

The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See https://drb.alaska.gov/retiree/ for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Twelve (12) paid holidays a year 01 Please rate your level of proficiency in

Accountability:

Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 02 Please rate your level of proficiency in

Computer Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 03 Please rate your level of proficiency in

Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 04 Please rate your level of proficiency in

Oral and Written Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 05 Please rate your level of proficiency in

Supervision:

Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner. Assignments include the authority and responsibility to recommend or independently take action to employ (i.e., appoint, transfer, promote), discipline or discharge, or adjudicate grievances of direct reports.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. 06 Please rate your level of proficiency in

Problem Solving:

Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Mastery:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.

Fluency:

Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.

Literacy:

Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.

Discovery:

Awareness of basic/fundamental concepts, procedures, and practices of the subject area. None of the above. Required Question Employer State of Alaska Address PO Box 110201 Juneau, Alaska, 99811 Phone (800) 587-0430 (Statewide toll-free number) (907) 465-4095 (Juneau and out-of-state callers) Website http://workplace.alaska.gov/ Apply