Application Specialist & Trainer, Full time

Application Specialist & Trainer, Full time Western Reserve Hospital - 3.5 Cuyahoga Falls, OH Job Details Full-time 1 day ago Qualifications Optimizing workflow processes Non-technical user support Records maintenance Lecture-based instruction Database maintenance Word processing Spreadsheets Maintaining patient confidentiality Medical office experience Training material drafting Mid-level User training (technical support) Adult education instructional development Technical user customer support Clinical staff training Instructor-led training (training delivery method) Desktop applications Classroom experience LPN Productivity software Training & development Associate's degree Classroom Teaching One-on-one instruction Adult learning Communication skills Developing technical user guides EHR training delivery Certified Medical Assistant Adult education Full Job Description Provides educational instruction for healthcare applications and assists with identifying the training needs of the identified users of systems and EMR applications. Provides administrative support, through the maintenance of the training database defined to support clinical systems record needs. Assists with the development of training curriculum and training materials for medical groups. Trains physicians and staff in the use of the EMR application and other systems. Evaluates and documents work flows to ensure the most efficient and effective use of the system. Education and Training Associate's degree or equivalent experience required. Clinical designation (CMA, LPN, RN) preferred. Experience Two to three years of individual or group training and clinical experience in a medical office setting is preferred. Other Skills, Competencies and Qualifications Skill in interpersonal communication to effectively interact with users on various software and non technical problems. Skill in written communication to compose materials for end users. Knowledge and skill in work processing, spreadsheet, database, presentation, e-mail, and scheduling applications, and the ability to acquire additional skills if necessary. Maintains confidentiality of employee, patient, and financial records. Ability to present course materials in classroom and one-on-one environments using adult learning techniques to effectively convey information in an appropriate manner to users with a variety of skill levels from novice to power users. Ability to work well within team environment by accepting and offering honest and constructive feedback; by supporting team goals and encouraging other team members; and by collaborating with departmental team members to consolidate work, solve problems, create new methods, and/or reduce costs.

Schedule:

8am - 5pm, on-call and travel to local office sites.