Resident Coordinator - Primary care - Olive/Mason

Company:

Mercy Location:

St.

Louis, MO Career Level:

Entry Level Industries:

Healthcare, Pharmaceutical, Biotech Description Find your calling at Mercy! The Resident Coordinator plays a vital role in supporting the Residency Program by coordinating accreditation activities, recruitment efforts, scheduling, and day-to-day operations. This position works closely with the Program Director and Assistant Program Director to ensure a highly professional, organized, and resident-centered environment. The Resident Coordinator fosters a positive culture that supports resident success and engagement while upholding Mercy's mission, values, and Service Standards.

Position Details:

Primary care

Resident Coordinator Location:

12680 Olive Blvd., Suite 300, St. Louis, MO 63141 Minimum Qualifications Education & Experience Bachelor's degree required or equivalent experience 1 year of administrative experience with a Bachelor's degree, or 5 years of administrative experience in lieu of degree Skills & Knowledge Medical terminology preferred Strong organizational, multitasking, and time-management skills Proficiency in Microsoft Word, Excel, Access, and PowerPoint Excellent written and verbal communication skills Ability to work independently, maintain confidentiality, and interact professionally with diverse stakeholders Key Responsibilities Program Scheduling & Operations Manage resident rotation, call, conference, and office schedules in Epic and New Innovations Track and report resident leave (vacation, sick, CME, maternity) and schedule changes Coordinate Grand Rounds, lectures, speakers, A/V needs, and related logistics Recruitment & Interviews Coordinate resident recruitment, interviews, onboarding, tours, and candidate communications Maintain applicant records in ERAS and assist with rankings and submissions to GME Support development of residency marketing materials Records & Accreditation Maintain confidential resident files, licensure, credentials, and master logs Track accreditation documentation, evaluations, duty hours, procedures, and attendance Maintain accuracy of external databases (ACGME, FREIDA, National GME Census) Prepare residency verifications for alumni Communication & Resident Support Serve as liaison between residents, faculty, Program Leadership, and GME Manage residency-related correspondence and notifications Escalate resident concerns or crises to leadership as appropriate Orientation, Education & Conferences Coordinate new resident orientation, system access, and required training Maintain resident manuals and onboarding materials Manage didactic schedules, attendance tracking, and conference logistics Medical Student Coordination Schedule medical student rotations, assignments, and evaluations Monitor student capacity limits and submit required documentation Financial & Administrative Support Track residency expenses, reimbursements, CME funds, and AP records Support event planning, certification tracking, and resident meal programs Technology & Systems Serve as technology liaison for resident devices and paging systems Maintain proficiency with residency and office systems Additional Duties Manage resident PTO in accordance with policy Collaborate with the Office Administrator on daily operations Perform additional duties as assigned Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.