Ready Mix Concrete Dispatcher

Line of Business:

RMC About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. What You'll Be Doing Serve as the first point of contact for incoming customer calls, providing support and directing inquiries appropriately Learn and support daily dispatch operations to ensure safe, timely, and efficient delivery of ready-mix concrete Communicate schedules and changes clearly with drivers, plant operations, and customers Assist with entering, tracking, and updating orders using dispatch and production systems Monitor job progress and support adjustments to schedules as needed Support a strong safety culture by promoting compliance with company and regulatory standards What Are We Looking For Strong customer service and communication skills, especially in a high-volume phone environment Ability to stay organized and manage multiple priorities in a fast-paced setting Comfortable learning new systems related to scheduling and dispatch Problem-solving mindset with the ability to make timely, informed decisions Attention to detail and commitment to accuracy in a fast-paced environment Collaborative, team-oriented approach with a focus on supporting operations and customers Work Environment This role is based in an office environment and works closely with drivers, plant staff, and customers. The position requires the ability to remain organized and focused while responding to changing priorities throughout the day. This is a seasonal position, typically working full-time during peak months (approximately 8 months per year), with the potential for a temporary layoff during winter months and the opportunity to return as business needs increase. What We Offer Competitive base salary $42,620

• $50,080 401(k) retirement savings plan with an automatic company contribution as well as matching contributions Highly competitive benefits programs, including: Medical, Dental, and Vision along with Prescription Drug Benefits Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) AD&D, Short
• and Long-Term Disability Coverage as well as Basic Life Insurance Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays Equal Opportunity Employer
• Minority / Female / Veteran / Disabled Shaping the future, building successes Heidelberg Materials
• your springboard into the future of the construction materials industry.

As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story. Our bold and innovative approach focuses on massive CO₂ reduction, efficient recycling technologies, and digital solutions

• setting new standards for the industry.

In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people. With us, you're not just shaping the industry's future; you're shaping your own. Let's get to work! Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.