DOC Telecommunications Supervisor - Command Center

Position Title:

Telecommunications Supervisor Job Requisition ID:

55841

Opening Date:

05/07/2026

Closing Date:

05/20/2026 11:59 p.m.

Agency:

Department of Corrections Class Title:

TELECOMMUNICATIONS SUPERVISOR - 45305

Skill Option:

None Bilingual Option:

None Salary:

Anticipated Starting Salary (Effective 7/1/26) $6,820 a month; Full Range $6,820-$10,323 a month

Job Type:

Salaried Category:

Full Time County:

Sangamon Number of Vacancies:

1

Bargaining Unit Code:

RC014

Clerical Employees, AFSCME Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Corrections must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Illinois Department of Corrections is looking to hire a Telecommunications Supervisor. The ideal candidate will serve as working supervisor, executing and controlling a statewide program responsible for coordinating apprehension functions between personnel. In addition, they will confirm all legal issues are adhered to, provide transmittals of written information to management officials, coordinate staff engaged in the preparation of warrants, communications, memos and letters, and administer the Telecommunicator Training Program at the communications level. If you are interested in this position, please follow the instructions on the posting. We invite all qualified candidates to apply. Essential Functions Serves as working supervisor. As a Telecommunications Supervisor, executes and controls a statewide program responsible for coordinating apprehension functions between Illinois Department of Corrections (IDOC) and Illinois Department of Juvenile Justice (IDJJ) personnel. Ensures all Illinois Department of Corrections legal polices are adhered to related to warrant procedures. As the hub communication center for the department, provides transmittal of written information regarding activity relating to the

IDOC/DJJ

facilities to top management officials. Coordinates staff engaged in the preparation of warrants, communications, memos, and letters. Administers the Telecommunicator Series Training Program at the entry level, providing on the job training of new employees. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college with major coursework in communications, administration, psychology, public administration, sociology, speech, or related coursework; Telecommunicator Call Taker experience accepted year-for-year for required college. Requires four (4) years of progressively responsible experience in a Law Enforcement telecommunications information system such as LEADS/CAD, performing work such as a Telecommunicator, Telecommunicator Call Taker and Lead Worker. Preferred Qualifications Prefers at least three (3) years of technical experience working with computer systems used in law enforcement entities. Prefers at least two (2) years of technical experience handling the logging and issuance of warrants. Prefers at least two (2) years of technical experience coordinating fugitive transport and out of state extradition. Prefers at least one (1) year of technical experience handling transmittal of written information regarding law enforcement topics. Prefers at least one (1) year of technical experience working with law enforcement charts and warrants. Prefers at least one (1) year of technical experience coordinating staff engaged in preparation of warrants and law enforcement communications. Conditions of Employment Required to obtain a Law Enforcement Agencies Data System (LEADS) certification within the probationary period (or within the first 4 months, if already certified in the title) of being placed into the position and maintain a current, valid certification while in the position. Requires ability to pass the

IDOC/IDJJ

background check. Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited. Required to utilize digital technology, tools, platforms, and processes in managing and supporting various digital enhancements for greater efficiency, productivity, and digital transformation efforts within the department. Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours:

See below 7am-3pm Mon-Fri, Sat/Sun off

Headquarter Location:

IDOC - 1000 E.

Converse Avenue, Springfield, IL 62702

Work County:

Sangamon Agency Contact:

Jamie Barrett Email:

Jamie.

L.Barrett@illinois.gov

Posting Group:

Leadership & Management This position

DOES NOT

contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website. The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: donotreply@SIL-P1.ns2cloud.com systems@SIL-P1.ns2cloud.com The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency's success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included. Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, but not limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression. The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization. Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off; and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer. As a IDOC employee, you are entitled to a robust benefits package that includes: Flexible work schedules in some program areas (flexible time and hybrid options) Health, life, vision, and dental insurance 12 weeks paid maternity/paternity leave Pension Plan - vesting at 10 years for Tier II Full 20-year retirement awards free health insurance during retirement Deferred compensation and other pre-tax benefits programs Paid state holidays 13-14 days annually 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, sick, and vacation rates modified for 12-hour work schedules. (As applicable.) Employee Assistance Program and/or mental health resources For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx