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Crew Chief
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Servpro SE Milwaukee and Waukesha Counties
South Milwaukee, WI (In Person)
$49,416 Salary, Full-Time
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Job Description
Crew Chief Servpro SE Milwaukee and Waukesha Counties South Milwaukee, WI Job Details Full-time $21 - $24 an hour 1 day ago Benefits Paid time off Professional development assistance Qualifications Customer communication High school diploma or
GED Driver's License IICRC Certification Cleaning Construction Full Job Description Job Overview Summary:
The Crew Chief assigns, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates to customers and clients the company's Here to Help® commitment.Primary Responsibilities:
- Facilitate a positive customer experience and ensure customer satisfaction of services.
- Communicate clear expectations to Restoration Technicians and supervise their activities.
- Coordinate and perform restoration processes as scheduled and ensure quality control.
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
- Follow and oversee safe work practices and adherence to safety and risk management guidelines.
- Document a detailed and accurate job file to support the services provided.
- Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
- Coach and train Restoration technicians.
- Communicate with Restoration manager and office staff on project progress and issues.
- Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.
- Continue development of Restoration expertise in services, cleaning products, and equipment.
- Other tasks/duties as required by employer.
Education and Experience Requirements:
- High school diploma/GED
- Valid Driver's License
- IICRC certifications preferred
- Minimum 1 year of experience in cleaning, restoration, or construction.
- Experience in a supervisor role preferred
- Effective written and oral communication skills