Operations Leader

Are you a resilient leader with a passion for people and a drive for excellence? Do you thrive in a fast-paced environment, leading teams to meet and exceed performance standards? If so, we want you on our team.

What You'll Do:

Responsible for managing all operational aspects of the site, including staff supervision, workflow management, and ensuring adherence to company protocols Work with the customer(s) to understand their unique hiring needs and fill various needs with qualified associates, in a fast-paced environment Track& manage job orders provided by the customer(s) by managing the external 3.0 req system to reflect open orders internally. Conduct New Hire Orientations Weekly Customer Facing-Maintaining collaborative relationship with customers through communication and cooperation including meeting with the customer and MS Employees weekly face to face Communicating work expectations to employees; monitoring and appraising job results including conducting employee evaluations; enforcing systems, policies, and procedures; coaching, counseling, and disciplining employees as required including releasing employees if they do not meet qualifications or if they violate Company policies and logging all attendance occurrences in Salesforce. Thrive in complexity—manage rapid changes, tight deadlines, and evolving quality demands. Foster a culture of accountability and teamwork—coach and develop team members to excel in high-pressure situations. Adapt and problem-solve—quickly identify quality issues, implement solutions, and work cross-functionally to resolve challenges.

What We're Looking For:

Proven experience, leading a team to drive results and provide customer satisfaction Grit and resilience—a track record of overcoming challenges and driving continuous improvement. Strong analytical skills—ability to interpret performance data and implement process enhancements. Excellent communication and collaboration skills to align teams on quality objectives. Hands-on problem-solving mindset—someone who takes initiative and leads by example.

Job Summary and Benefits:

Shift:

1st Shift(10:00 AM to 6:45 PM ) 40 hour work week, OT may be needed but will be minimal.

Pay Rate:

$21.00-$22.00 per hour Weekly Pay (Daily Pay Available)

Percentage of Travel:

0-15% $100 Referral Bonus Comprehensive Insurance and Benefit Packages! Opportunity for Career Growth and Development! Join a rapidly growing, technology focused team Ready to Take the Lead? If you can provide specific examples of how you've led a team to improve metrics and solve challenges, we want to hear from you! . INDIC3