Install Coordinator

Install Coordinator Flow Pro Plumbing - 5.0 Brentwood, CA Job Details Full-time From $20 an hour 3 days ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Teamwork Interpersonal skills High school diploma or GED Attention to detail Construction document control Full Job Description Flow Pro Plumbing — Install Coordinator Join a Team Focused on Growth, Service & Accountability Flow Pro Plumbing is looking for a highly organized, energetic, and driven Install Coordinator to help lead our fast-growing plumbing installation department. This is not an "order taker" admin role. We're looking for someone who thrives in a fast-paced environment, takes ownership, solves problems proactively, communicates confidently, and helps keep our install department running smoothly and profitably. You'll be the connection between customers, installers, vendors, and leadership — helping ensure projects are completed efficiently, professionally, and with an exceptional customer experience. We are a family-owned plumbing company built on accountability, teamwork, growth, and service. We operate with an EOS-style culture where clear communication, ownership, and continuous improvement matter. If you are hungry to grow, humble enough to learn, and motivated to make an impact, we'd love to meet you. Our Core Values Stay Hungry, Stay Humble — We believe in continuous growth, learning, and improvement Serve People — We genuinely care about helping customers and supporting teammates We Are Team — We win together through communication, accountability, and collaboration Integrity — We do the right thing, even when nobody is watching Key Responsibilities Schedule and coordinate plumbing installation appointments with customers and field technicians Communicate job details, timelines, expectations, and updates to install crews Serve as the primary point of contact for customers before, during, and after installations Support the Lead Installer and Installation Manager in completing jobs on time and under budget Prepare and distribute job packets, work orders, permits, and installation documentation Verify materials, equipment, and job readiness before scheduled installs Coordinate with vendors and suppliers to resolve delays, shortages, or scheduling conflicts Track installation progress and proactively communicate updates internally and externally Maintain accurate records of completed jobs, change orders, customer communication, and job costing information Assist with invoicing, billing support, and operational follow-through Professionally answer incoming calls and create strong customer rapport Help create an exceptional customer experience from start to finish Participate in ongoing training, team meetings, and process improvement initiatives Support company safety standards, policies, and operational systems What Makes Someone Successful in This Role Extremely organized and detail-oriented High sense of urgency and follow-through Self-motivated and proactive Calm under pressure in a fast-paced environment Strong communicator who can confidently work with customers and field teams Solutions-oriented mindset Comfortable holding people accountable respectfully and professionally Able to pivot quickly and problem solve throughout the day Team player who genuinely cares about helping the business grow Qualifications High School Diploma or equivalent Previous experience in scheduling, dispatching, coordination, or project management preferred Experience in the plumbing, HVAC, construction, or home service industry is a plus Strong organizational and multitasking skills Excellent communication and customer service abilities Proficiency with CRM Softwares, scheduling software, and Microsoft Office/Google Workspace Ability to adapt to changing priorities and make decisions quickly Detail-oriented with strong problem-solving abilities Benefits $20-$30/hour DOE Full-time position with overtime as needed Medical, Dental & Vision Insurance 401(k) with company match Paid Time Off Paid Holidays Ongoing training and professional development Opportunity for leadership growth within a growing company Supportive family-owned culture that values teamwork and accountability Why Flow Pro Plumbing? At Flow Pro Plumbing, we're building more than a plumbing company — we're building a team of people who care deeply about serving others, growing personally and professionally, and winning together. We believe culture matters. Our team works hard, supports one another, communicates openly, and takes pride in delivering high-quality work and exceptional customer service. This is an opportunity to join a company in growth mode where your voice matters, your effort is recognized, and there is real opportunity to grow your career. If you're looking for a role where you can make an impact, take ownership, and grow with a company that values integrity, teamwork, and continuous improvement, apply today. Equal Opportunity Employer Flow Pro Plumbing is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and fairness. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy, childbirth or related medical conditions, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws. Flow Pro Plumbing complies with all applicable California employment laws and provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, unless doing so would create an undue hardship. Pre-employment background checks may be conducted in accordance with California law and only after a conditional offer of employment has been made.

Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person