Testing Center Coordinator

The Testing Center Coordinator supervises staff for both the main campus and Mini-Cassia Outreach Center testing centers; sets staff schedules; initiates staff meetings and training for new tests; maintains consistency of proctored testing procedures; maintains center testing equipment, software, and the testing facility; administers and monitors faculty and contracted (industry) tests; tabulates testing numbers for grants and administration; and performs all paperwork needed to keep licenses, contracts, and industry agreements current. Recruit, hire, and train Testing Center staff; develop and maintain staff schedules. Set up and manage certification programs, serving as the primary point of contact for certification-related issues or support. Train staff on certification requirements and ensure annual recertification to maintain compliance with exam administration standards. Review and approve staff timesheets and time-off requests. Provide coverage for proctors who are absent at both the Twin Falls and Burley Testing Center locations. Serve as the primary contact for CSI instructors, providing guidance regarding exam administration and addressing student-related testing concerns. Track and maintain financial records related to Testing Center revenue. Manage and process annual licensing renewals for testing software and related services. Perform IT troubleshooting and oversee installation of software programs specific to Testing Center operations. Coordinate with Student Accessibility Services to implement necessary accommodations and programs within the Testing Center. Prepare reports and provide updates to administration regarding Testing Center operations. Identify and implement operational improvements to enhance both student and industry testing services. Maintain and monitor testing equipment; submit requests for replacement or new equipment as needed. Develop and implement a Unit Development Plan for each academic year. Ensure compliance with testing guidelines established by faculty, departments, and external testing organizations. Maintain strict confidentiality of test materials and student information. Report testing irregularities and academic integrity violations in accordance with institutional policies. Level of Education Bachelor's degree preferred Required Experience Experience working in a testing center or related area Supervision experience Strong computer experience Budgeting experience Required Skills The Coordinator will have education, training, and experience commensurate with the duties and responsibilities listed above, as well as possess the following skills and qualities: Leadership and supervision skills Effective oral and written communication skills Strong computer applications background Strong computer troubleshooting background Effective interpersonal skills for interacting with students, faculty, and staff Desire to work with students, faculty, and staff Effective and efficient organizational and record-keeping skills Time management skills Effective budget skills Ability to manage conflict Ability to maintain confidentiality in all student matters Additional Information Tuition assistance for yourself and your immediate family here at CSI, reciprocal agreements for tuition assistance for you at Lewis-Clark State College and Idaho State University. Free Gym/Recreation center membership for you and your family. Discounted athletic events. Discounted Herrett Center events and shows. Medical

• Select Health Dental
• Delta Dental/Willamette Vision
• Ameritas/VSP Retirement plan with the following contribution rates.

Employee Contribution:

7.18%

Employer Contribution:

11.96% The College of Southern Idaho is an equal opportunity employer with a commitment to cultivating and sustaining an environment in which our employees and learners thrive. The College prohibits discrimination on the basis of any legally protected status.