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Residential Service Coordinator

Job

Phoenix Community Services

Anderson, IN (In Person)

$33,800 Salary, Full-Time

Posted 2 weeks ago (Updated 2 days ago) • Actively hiring

Expires 6/19/2026

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Job Description

Residential Service Coordinators (RSC) work directly with clients with intellectual and developmental disabilities to provide person centered support; promote confidentiality, privacy, human dignity, uniqueness, and physical and emotional well-being while supporting the individual to lead a self-directed life.
REQUIREMENTS
Must be 21 years of age or older Must have valid driver's license Must have reliable transportation Must have completed all areas of required training with a competency score of 80% or above. Current in CPR training Must have negative TB or chest x-ray. Must meet all requirements of the Criminal Background checks. Must have the ability to interpret and instruct staff in the implementation of all plans: PCISP, Behavior Plan, Health Risk Management Plan, Medication Administration, and Seizure Management Plan. Demonstrate the ability to communicate effectively and complete all required documentation and reports
RESPONSIBILITIES
  • RSC will be in the office Monday through Friday and work remotely as necessary.
  • Responsible for recording clock-in and clock-out times for each shift using the PCS clock-in application.
  • Responsible for building and managing the scheduling of Direct Support staff across assigned homes. This includes covering and organizing coverage for holidays, vacations, sick leave, and other shifts as needed.
  • Available as needed (PRN) based on requests from the administration.
  • Responsible for ensuring staff implement all client plans, including Person-Centered Individual Support Plans (PCISP), Behavior Support Plans (BSP), Health Risk Plans, and Medication Administration.
  • Communicate ongoing information/updates between DSP, Nurse, Administration, Case Manager, Behavior clinicians, Clients, and Guardians
  • Train and supervise Direct support staff following the PCS training guidelines and onboarding outline.
  • Create relevant documentation, which may include home leader reports, GER (General Event Reports), staff schedules, billing, employee performance reviews, staff improvement plans, and emergency drill reports.
  • Participates in and coordinates employee training.
  • Ensures all required documentation is descriptive and submitted after each scheduled shift.
  • Verify that Medication Administration Records (MARS), bowel movement (BM) charts, sleep charts, and client goals are complete and accurate.
  • Complete daily billing tasks and submit complete billing to the QIDP on the 16th and 30th of each month.
  • Assign appropriate tasks to staff and ensure that tasks are completed in the clients' homes
  • Schedule and track all client DHI hours and ensure documentation is complete
  • Conduct and document monthly home meetings with Direct support staff
  • Ensure clients homes have adequate groceries, cleaning supplies, and hygiene products at all times.
  • Responsible for all client money signed over, saving receipts from all transactions, and maintaining communication with the Financial Director
  • Ensuring all clients bills are turned into the Financial director in a timely manner
  • Transport all clients to scheduled labs, Dr. appointments, and communicating any updates or changes with the PCS Nurse
  • If new client home location is needed RSC will assist in setting up utilities, heat, cable, etc…
  • Assists with moving transitions needed for new clients or new home for existing clients
  • The RSC adheres to all HIPAA regulations and promptly reports any violations to QIDP
  • Complete other duties as assigned by Administration and QIDP
  • This is a Salaried position. If overtime is required, any hours worked beyond 40 hours within a 7-day period will be compensated at a flat rate of $17 per hour.
  • Starting annual salary for RSC $33,800
  • Annual Pay Increases are based on the Performance Evaluations.
Job Type:
Full-time Pay:
From $33,800.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

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