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Installation Coordinator

Job

Acculevel Inc.

Rossville, IN (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Installation Coordinator Direct Hire Rossville, IN Roles and Responsibilities:
As an Installation Coordinator, your role is crucial in ensuring the smooth and efficient execution of installation projects. You'll be responsible for managing scheduling appointments and communication with the customer. Here are the key roles and responsibilities: 1.
Scheduling and Planning:
  • Coordinate installation appointments based on customer preferences and availability.
  • Plan installation schedules to optimize efficiency and minimize downtime.
  • Ensure all necessary resources, including equipment, materials, and manpower, are available for each project.
2.
Customer Communication:
  • Serve as the primary point of contact for customers, providing updates and addressing any questions or concerns.
  • Confirm installation appointments and communicate any necessary pre-installation instructions to customers.
  • Act as a liaison between customers and the installation team, relaying feedback and ensuring customer satisfaction.
3.
Resource Management:
  • Coordinate with suppliers and vendors to procure materials and equipment required for installations.
  • Monitor inventory levels and manage stock to ensure adequate supplies are available for upcoming projects.
  • Allocate resources effectively to meet project deadlines and budgetary constraints.
4.
On-Site Coordination:
  • Coordinate with installation technicians to ensure they have the necessary information and resources to complete their tasks.
  • Conduct pre-installation inspections to assess site conditions and identify any potential obstacles.
  • Supervise installation activities to ensure work is performed according to quality standards and safety regulations.
5.
Documentation and Reporting:
  • Maintain accurate records of installation activities, including scheduling details, work orders, and customer interactions.
  • Prepare reports on project progress, resource utilization, and any issues encountered during installation.
  • Provide regular updates to management on project status and performance metrics.
7.
Problem-Solving and Resolution:
  • Address any issues or challenges that arise during installation, working closely with the installation team to find solutions.
  • Communicate effectively with customers to resolve complaints or concerns in a timely and satisfactory manner.
  • Escalate complex issues to management as needed and provide recommendations for resolution.
  • Identify areas for process improvement and contribute to the development of best practices for installation procedures.
8.
Training and Development:
  • Provide guidance and support to less experienced team members, sharing knowledge and best practices for effective installation coordination.
  • Stay informed about industry trends and best practices related to installation processes and techniques.
  • Participate in training programs and workshops to enhance skills and knowledge relevant to the role.
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance
Work Location:
In person