NorthShore Area Homecare Manager. Full Time Hours

Guardian Angel Senior Services Lead with purpose. Make an impact every day. Guardian Angel Senior Services is hiring a Home Care Manager to lead operations in our Gloucester office. If you're a strong leader who thrives in a fast-paced environment and wants to make a real difference in people's lives, this is your role.

What You'll Do:

Oversee daily operations of home care services (HHA, CNA, PCA, Homemaker, Companion) Manage scheduling and ensure strong client-caregiver matches Maintain communication with clients, families, and care teams Monitor quality of care and client satisfaction Lead, coach, and support office staff and caregivers Assist with recruiting, onboarding, and retention Ensure compliance with state regulations and company standards Handle reports, documentation, and payroll prep Participate in on-call rotation as needed

What You Bring:

2+ years of home care experience 2+ years of leadership/management experience Strong communication, organization, and problem-solving skills Ability to multitask and stay cool under pressure Tech-comfortable (Microsoft Office, electronic systems) ASAP experience is a plus Valid MA driver's license and reliable transportation

Education:

Bachelor's degree in Health or Human Services preferred Why Join Guardian Angel? Supportive, team-oriented environment Opportunity to lead and grow within the organization Make a meaningful difference in your community every day Guardian Angel Senior Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status. All are welcome to apply!