Meaningful Day Program Manager

Meaningful Day Program Manager 2.9 2.9 out of 5 stars 1220 Caraway Ct, Upper Marlboro, MD 20774 Full-time EBED Community Improvement Inc. 27 reviews Full-time Full Job Description EBED Community Improvement Inc. is a non-profit company located in Upper Marlboro, Maryland. Our mission at EBED is to provide quality community and home-based services to participants with intellectual disabilities and their families throughout Maryland with integrity. We recognize our responsibility to maintain the highest standards of quality services and individual care through the employment, retention, and promotion of staff who demonstrate an attitude of service excellence and a commitment to all aspects of EBED's mission. We strive to provide an environment conducive to personal and professional growth for our employees with a setting for a "participant first" attitude toward the day-to-day conduct of our business.

Employment Status:

Full-Time Exempt (Salary) Reports to:

Director of Programs Quality Assurance Location:

Upper Marlboro, Maryland Generous Benefits & Salary:

Salary based on experience and qualifications. Excellent benefits including medical, dental & vision for team members and eligible dependents, defined benefit pension plan, and 403b plan. The organization also offers a generous paid time off (PTO) & holiday schedule.

Position Summary:

The Meaningful Day Program Manager is responsible for the overall leadership, management, and operation of the Meaningful Day Program. This role includes direct oversight of program staff, including the Day Habilitation Supervisor and Community Development Services (CDS) Supervisor, budget management, policy development, regulatory compliance, and the monitoring of all clinical, site, administrative, personnel, and financial operations of the program. The Manager ensures that all services are delivered in accordance with applicable regulations, best practices, and the organization's mission.

Essential Duties and Responsibilities:

Provide direct oversight and supervision of the Day Habilitation Supervisor and CDS Supervisor , ensuring accountability, performance management, and compliance with program standards. Recruit, hire, train, assign, supervise, counsel, discipline, and evaluate staff across all Meaningful Day Services, including Vocational Services, Day Habilitation, Community Development Services, Employment Services, and Career Exploration. Effectively supervise and manage the duties and performance of all Day Program supervisory staff. Develop, implement, and enforce policies and procedures for Meaningful Day Services. Ensure program compliance with the Community Pathways Waiver, OHCQ requirements, and all applicable state and federal regulations. Facilitate routine compliance reviews and quality improvement initiatives to address identified issues. Evaluate the quality and effectiveness of program offerings and complete quarterly reports outlining program data, outcomes, and improvement strategies Monitor facilities to ensure compliance with safety policies and regulatory requirements. Develop, enforce, and regularly review safety procedures, emergency plans, and equipment maintenance protocols. Ensure all safety procedures are followed consistently by staff and participants. Lead the planning and implementation of Community Development Services, promoting community integration through networking and site visits. Act as the primary spokesperson for the Meaningful Day Program, promoting services through outreach, public relations efforts, and community engagement Oversee staff scheduling to ensure programs operate within required staffing ratios and approved budgets. Ensure the program operates within budgetary constraints. Develop the annual personnel budget and assist in preparing the overall program budget. Monitor financial performance and recommend adjustments as needed Oversee the facilitation and implementation of individuals' Person-Centered Plans and Behavior Plans. Collaborate with the Program Services Coordinator and interdisciplinary team to ensure individuals' clinical and service delivery needs are met. Ensure jobs, classes, and activities are delivered as scheduled. Oversee documentation systems to ensure accurate completion of demographic, contact, emergency, attendance, and supplemental funding records. Monitor and analyze attendance data and address attendance-related issues Facilitate intake and orientation processes for individuals entering services and their families or caregivers. Serve as a liaison with transition coordinators, other providers, and families to support program growth and continuity of services Perform other duties as assigned to support program operations and organizational goals.

Experience and Qualifications:

Bachelor's degree in a related discipline with four (4) years of experience or seven (7) years' experience gained through increasingly responsible supervisory positions preferred in Human Services. Master's degree highly desirable. Excellent verbal and written communication skills. Excellent interpersonal skills. Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite, Google Suite Proven ability to handle multiple projects and meet deadlines. Demonstrated success and comfort in working in a very fast-paced environment and ability to handle multiple projects while meeting deadlines. Ability to interact and effectively communicate courteously and tactfully with managers, co-workers, participants, vendors, and stakeholders.

Extent of Supervision Received:

Operates independently on routine assignments. Minimal supervision should be required for the person who is handling the essential functions of this position in a competent manner. Moderate supervision with minimal instruction may be required for special non-routine projects. Exercises a high degree of independent initiative and decision-making.

Schedule:

8-hour shift (In-office) Monday to Friday Experience and Qualifications Bachelor's degree in health or human services preferred or 5-7 years or related work experience. 3-5 years of supervisory experience. 3-5 years of experience working with adults with disabilities.

Training requirements and skills:

Experience working with developmentally disabled adults Must be computer literate and have experience with Microsoft Suite (Word, Excel). Attention to detail with strong multitasking abilities. Commitment to safety. Effective time management and organizational skills. Excellent verbal and written communication skills. Excellent interpersonal skills. Excellent time management skills with a proven ability to meet deadlines. Proven ability to handle multiple projects and meet deadlines. Demonstrated success and comfort in working in a very fast-paced environment and ability to handle multiple projects while meeting deadlines. Ability to interact and effectively communicate courteously and tactfully with managers, co-workers, participants, vendors, and stakeholders. Current CPR/First Aid Certification. Certified Medication Technician (In-house training available). Completion of all required DDA training, including MANDT. No lifting restrictions. Valid State-issued Driver's License (Maryland) Must complete a successful drug test and criminal background check. Ability to work independently using excellent judgment, demonstrated clinical skills, and ability to handle sensitive medical matters in an appropriate manner. Must have a current PPD. Must have all state-required training. Expected to travel to sponsored residential sites and other outside community settings. Proficiency in the use of computers for:

Electronic Software Internet E-mail Benefits:

403(b) 403(b) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance