Site Manager

Site Manager Ohio Transmission Corporation United States, Ohio, North Baltimore Jun 09, 2026
About this role Site Manager - Industrial Cleaner, IFM, Filtration Job Summary
The Site Manager - IFM leads on-site field service activities, providing In-Field Maintenance (IFM), cleaning, repair, and preventive maintenance at customer locations. This role serves as a technical expert and team leader, supporting technicians, customers, and sales teams to ensure high-quality service delivery. Essential Duties and Responsibilities Serve as the industry expert in a focused application or product line Effectively multi-task while handling scheduling, logistics, organization, and communication
Provide technician training as part of preventive maintenance programs
Deliver advanced technical training to other technicians
Provide hands-on field service support, including IFM, maintenance, and repair
Lead system IFM, setup, and commissioning activities
Respond to and resolve customer inquiries and technical questions
Prepare and maintain documentation related to work performed, including computer system entries Develop quotes, scopes of work, and final service reports
Establish and maintain strong vendor relationships for service and repair activities
Maintain demonstration equipment, including: Performance testing prior to use
Documentation and tracking of usage by employees or customers
Proper storage after use Identify, plan, and assist with special projects and service jobs, as requested
Participate in ongoing product training
Support product demonstrations with sales teams in the field
Assist with the establishment of service contracts for IFM, repair, and maintenance
Perform other duties as assigned Qualifications High school diploma or equivalent; emphasis on office, technical, or shop skills preferred
Proven ability to lead and support a technical team
Ability to travel up to 20%, including overnight travel when required
Minimum 2 years of experience in skilled trades or equivalent applicable experienc1
Demonstrated experience using hand and power tools (wrenches, drivers, power tools)
Ability to read, understand, and apply: Policy manuals
Safety rules
Operating and maintenance instructions
Procedure manuals Ability to prepare routine reports and professional correspondence
Effective verbal communication skills for one-on-one and small group interactions with customers, clients, and employees
Working knowledge of 5S principles
Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
Ability to understand written and spoken English
Strong computer skills, including email, spreadsheets, and online document retrieval
Ability to learn and use OTC computer systems for service and repair documentation
Ability to operate a forklift and pallet jack
Safety certified with working knowledge of OSHA rules and regulations
Valid driver's license with a driving record acceptable to OTC insurance requirements
Ability to meet the physical requirements of the position Work Environment The employee may be exposed to the following conditions: Paint and solvent odors
Moving mechanical parts
Fumes or airborne particles
Painting chemicals and solvents
Electrical equipment Physical Demands The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to walk, stand, climb, stoop, kneel, and bend at the waist
Ability to carry materials and equipment
Maximum unassisted lift: 50 pounds
Average lift: less than 50 pounds