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Operations Manager
Job
WeOffr
Remote
$60,000 Salary, Full-Time
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Job Description
Operations Manager WeOffr - 1.0 Germantown, TN Job Details Full-time From $60,000 a year 1 day ago Benefits Dental insurance Paid time off Work from home Vision insurance Qualifications Google Workspace Google Docs Team development Schedule management Property management Full Job Description About Us We are a fast-growing real estate development company focused on acquiring, renovating, and building single-family homes. While our team is small, we accomplish a tremendous amount through strong systems, accountability, and execution. We are looking for an Operations Manager to lead the day-to-day activities of the business, keep our team aligned, and ensure projects and operations continue moving forward. This role works directly with the owner and serves as the central point of accountability across the company. If you are highly organized, solution-oriented, and thrive in a fast-paced environment, we'd love to meet you. Key ResponsibilitiesTeam Leadership & Accountability Lead daily team meetings and ensure priorities are clear Assign, monitor, and follow up on tasks across departments Hold team members accountable to deadlines and performance expectations Manage hiring, onboarding, training, and employee offboarding Conduct employee performance reviews Help build and maintain a positive, high-performance company culture Property Management Oversight Work closely with Tenant Relations to monitor collections and delinquent accounts Ensure tenant maintenance requests are completed promptly Oversee utility account setup, disconnections, payments, and tenant charge-backs Monitor leasing activity and vacancy performance Review evictions and legal matters before escalation Financial Oversight Review bookkeeping activities and financial records daily Conduct monthly vendor audits to ensure: W-9 forms are on file, vendors are properly tracked for 1099 reporting, duplicate vendors or accounts are eliminated. Identify opportunities to reduce expenses and improve efficiency Ensure company expenses are properly tracked and recorded Systems & Process Management Ensure our CRM, task management systems, and company workspaces remain accurate and up to date Monitor task completion and team compliance with deadlines Maintain and verify the accuracy of company Google Sheets and reporting systems Develop, improve, and document company SOPs Implement AI tools and automation to improve efficiency Identify and remove operational bottlenecks Construction & Project Oversight Ensure scopes of work and project budgets are completed by the Construction Coordinator Conduct regular project meetings to review progress and timelines Monitor project schedules and task completion Identify and escalate issues before they become major problems Help ensure projects are completed on time and within budget Owner Reporting Provide daily updates to the owner regarding: Projects behind schedule Collection and payment issues Major tenant concerns Staffing matters Decisions requiring owner approval What We're Looking For Strong leadership and communication skills A self-starter who takes ownership Able to move quickly without sacrificing quality Proven experience managing and holding teams accountable Comfortable having direct conversations and solving problems quickly Strong organizational and time management skills Ability to think critically and make sound decisions under pressure Experience using: Task management software, Google Workspace (Docs, Sheets, Drive) AI & Technology Experience - We are heavily focused on leveraging technology and AI throughout our business.