Office Adminstrator

Key Responsibilities General Manager & Operational Support Strategic Reporting:

Prepare and verify critical month-end reports for the GM, including landfill accruals, commodity tracking, and recycling scrap reconciliation.

Audit & Compliance Lead:

Support the GM in meeting all division and Home Office audit requirements; maintain municipal quarterly billing spreadsheets and PI (Public Inventory) tracking.

Site Coordination:

Act as the GM's point of contact for facility logistics, including internal office moves, large-scale purchasing requests, and organizing onsite meetings.

Public Relations:

Manage and schedule customer service and community events on behalf of the GM and the branch.

Onsite Branch Coordination Department Liaison:

Provide daily operational guidance to Customer Service Representatives; assist the GM with performance management, hiring workflows, and staff development.

Onsite Training:

Facilitate hands-on orientation and training for new staff regarding branch procedures, safety standards, and proprietary computer systems.

Personnel & Payroll:

Support the branch by processing payroll for all personnel; manage

HRIS/ADP

data updates to ensure employee status and records are consistently accurate.

Revenue & Document Integrity Billing Oversight:

Manage manual municipal and commercial billing; ensure all roll-off work orders and residential accounts are entered into the ERP system with 100% accuracy.

Scale House & Waste Flow:

Coordinate special waste documentation and oversee onsite scale house operations to ensure regulatory compliance.

Inventory Management:

Proactively manage the inventory for all office supplies and equipment to ensure zero disruption to branch operations.

Knowledge, Skills, and Competencies Experience:

2-4 years of high-level administrative experience, preferably in an industrial or logistics setting (Waste Management, Construction, etc.).

GM Support:

Proven ability to handle sensitive data, prepare operational reports, and act as a reliable liaison for senior leadership.

Education:

High school diploma required; BS/BA in Business or a relevant field is an asset.

Technical Savvy:

Advanced MS Office proficiency; AS400 or Tower experience is highly preferred.

Reliability:

Must be able to work 100% onsite to provide immediate support to the GM, the branch team, and visiting customers.

Physical/Mental Demands & Working Conditions Onsite Presence:

Non-remote position; required to be onsite at the branch to support physical site operations and the General Manager.

Industrial Environment:

95% indoor office within an active industrial facility; moderate noise level.

Physical Tasks:

Ability to sit or stand for 5+ hours; ability to regularly move between office and site facilities; ability to lift/move up to 20 pounds.

Communication:

Exceptional interpersonal skills; ability to communicate effectively with everyone from drivers and scale operators to municipal partners and corporate executives. #GFLTalent