Field Service - Field Supervisor

Field Service

• Field Supervisor EFCO Corp.
• 3.

3 Memphis, TN Job Details Full-time 15 hours ago Benefits Health savings account AD&D insurance Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance Lunch & learns Qualifications Word processing Spreadsheets OSHA 10 High school diploma or GED Driver's License Construction plans Construction industry experience Following blueprint specifications OSHA 10-Hour Construction File organization Full Job Description Are you a construction-minded professional with a passion for building and making a lasting impact in the industry? At EFCO, we don't just build concrete structures, we build careers, partnerships, and opportunities. Established in 1934, we deliver innovative, cost-effective solutions that make construction safer and more efficient. Headquartered in Des Moines, Iowa, EFCO is a growing, people-focused company committed to Quality, Integrity, Innovation, and Super Service. From engineering and design to manufacturing and field support, we help customers turn vision into reality while achieving the Lowest In-Place Concrete Cost (LIPCC). Purpose To provide customers the Lowest In Place Concrete Costs by delivering hands-on technical guidance, instruction, and oversight for EFCO's forming systems on active job sites. This role ensures formwork is assembled, cycled, and maintained with the highest standards of safety, efficiency, and quality. Furthermore, the Field Supervisor proactively supports LIPCC by collaborating with Sales and Engineering teams to improve formwork solutions, jobsite safety, and overall efficiency before equipment reaches the field. By strengthening EFCO's reputation through proactive service, job-site problem solving, and effective customer relations, the Field Supervisor serves as EFCO's "voice in the field," carrying forward EFCO's tradition of innovation and super service in the concrete forming industry. FCO Culture & Safety Statement Act with Integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data-driven decision-making. Embrace Innovation by being self-aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations. At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries

• no matter how minor
• immediately to their supervisor or manager.

Essential Functions On-Site Support for Formwork Assembly (40%) Train, lead, and direct customers in the safe and efficient assembly and cycling of EFCO formwork systems. Coach crews on proper techniques, labor organization, equipment staging, and build quality to support schedule, safety, and productivity goals. Develop and deliver operations worksheets and daily work schedules to guide field execution and reinforce efficient work practices. Sales Support, Customer Support, and Demonstrations (40%) Collaborate with Sales, contractors, territory managers, and engineers to develop and validate safe, efficient formwork solutions before and during projects. Create and review operations worksheets with Sales to demonstrate and support lowest-in-place concrete cost assumptions. Provide in-person guidance on assembly, cycling, and sequencing; troubleshooting issues; recommend improvements; and build customer confidence in EFCO's systems. Scheduling & Coordination (10%) Plan and schedule field visits with district teams while reviewing drawings, equipment lists, and job requirements in advance. Coordinate logistics and provide pre-delivery operations worksheets and daily work schedules so customers understand assembly methods, sequencing, labor needs, and required tools before equipment arrives on site. Reporting, Safety Talks, and Lunch & Learns (10%) Complete Field Service Fact Sheets promptly, documenting site conditions, operational observations, customer feedback, safety concerns, and recommendations to support continuous improvement, customer satisfaction, and sales efforts. Lead and facilitate training initiatives to reinforce safe handling and efficient use of EFCO systems, including toolbox talks, safety talks, lunch and learns, and other knowledge-sharing sessions with district teams on best practices and operational insights. Additional duties may be assigned to meet organizational goals and priorities. Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing to meet organizational goals and priorities.

Qualifications Education:

High school diploma or equivalent required.

Experience:

Minimum of 5 years of related construction experience, superintendent experience preferred. Formwork experience preferred. Union affiliation a plus. Certification(s) & Qualification(s): OSHA 10 mandatory (will provide certification), OSHA 30 preferred. A valid driver's license is mandatory.

Leadership:

Strong decision-making, leadership, and communication skills.

Computer Skills:

Basic computer skills, including email, internet, word processing, spreadsheets, and file management.

Other Requirements:

Ability to read and interpret blueprints and construction plans. Ability to lift, push, and pull up to 50 lbs and work comfortably in elevated positions. Willingness to travel extensively (2-4 nights per week).

Core Competencies Technical Skills:

Proficiently uses job-specific tools, systems, and procedures to perform tasks effectively.

Responsibility:

Takes ownership of actions, tasks, and outcomes; follows through on commitments.

Communication:

Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting.

Collaboration:

Works well with others toward shared goals, contributing constructively to team efforts.

Direction, Planning, Organization:

Sets clear objectives, aligns efforts, and manages time and resources to achieve results. EFCO is an Equal Opportunity Employer. Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium:

Exerting 20 to 50 lbs of force occasionally and/or 10

• 25 lbs force frequently and/or up to 10 lbs of force constantly. Physical demand requirements are greater than that required for Light Work. To ensure a safe work environment while meeting the physical demands of the job you must be able to perform the following physical and mental tasks with or with or without a reasonable accommodation. Hearing
• Must be able to discern warning sounds and spoken language:

Frequently Talking:

Frequently Vision:

Continuously Walking:

Frequently Balancing

• Maintaining equilibrium when walking, climbing, crouching, sitting, standing, etc.: Constantly Repetitive Motions
• Substantial movements (motions) of the wrists, hands, and/or fingers.: Occasionally Sitting/Standing
• Must be able to sit or stand as required for extended periods of time.: Frequently Stooping
• Bending at the waist: Occasionally Climbing
• Ascending or descending ladders, stairs, scaffolding, ramps, poles etc.

: Occasionally Rotation in

Standing:

Occasionally Elevated Work:

Rarely Squatting:

Occasionally Kneeling:

Occasionally Static postures: Occasionally to

Frequently Reaching:

Occasionally Crouching:

Occasionally Capacity to think, concentrate and focus for long periods of time: Frequently Ability to read complex documents in the English language: Frequently Capacity to reason and make sound decisions: Frequently Ability to write complex documents in the English language: Frequently Capacity to express thoughts orally: Frequently Floor to waist vertical lift: Frequently 25 lbs, occasionally up to 50 lbs Waist to chest vertical lift: Frequently 25 lbs, occasionally up to 50 lbs Horizontal carry: Frequently 25 lbs, Occasionally up to 50 lbs for 10 feet One hand carry: Frequently 25 lbs, Occasionally up to 50 lbs for 10 feet Push horizontally: Frequently 25 lbs, Occasionally 50 lbs Pull horizontally: Frequently 25 lbs, Occasionally 50 lbs One hand pull right hand: Frequently 25 lbs, Occasionally 50 lbs for 20 ft One hand pull left hand: Frequently 25 lbs, Occasionally 50 lbs for 20 ft Left hand repetitive coupling: Frequently 50 lbs, Occasionally up to 65 lbs Right hand repetitive coupling: Frequently 50 lbs, Occasionally up to 65 lbs Expertise in: Ability to regularly perform all job functions at company office or worksite Ability to withstand environmental conditions such as extreme heat or cold, grass, wind, sand, fumes, odors, gases, noises. Etc. Ability to wear personal protective equipment as required This role will work 100% onsite at our Memphis,TN location. The company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior leadership, at any time during the employee's employment term, at the sole discretion of management. Benefits Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account Life and AD&D Insurance 401k Options Paid Time Off (PTO) Tuition Reimbursement 10 Paid Holidays Employee Assistance Program (EAP) EFCO Culture and Safety Act with

INTEGRITY

by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for QUALITY through continuous improvement and data-driven decision-making. Embrace

INNOVATION

by being self-aware, collaborative, and curious. Deliver

SUPER SERVICE

by creating value and consistently exceeding customer expectations. At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any/all injuries

• no matter how minor
• immediately to their supervisor or manager.
• EFCO is an Equal Opportunity Employer.

Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. The company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior leadership, at any time during the employee's employment term, at the sole discretion of management. Quality | Integrity | Innovation | Super Service