ISS Team Lead/Alternate ISS Manager

ISS Team Lead/Alternate ISS Manager Lifetime Living, Inc. San Antonio, TX Job Details Full-time $17.50 - $19.00 an hour 14 hours ago Benefits Health insurance Dental insurance Vision insurance Qualifications Crisis intervention Behavior management Teamwork Interpersonal skills Computer literacy High school diploma or GED Driver's License Leadership Time management Full Job Description Job Overview We are seeking a dedicated and experienced Team Lead/Alternate Manager to oversee operations in our Adult Day Activity Center in San Antonio. The ideal candidate will possess a strong background in direct care, and operations management, ensuring that our participants with Intellectual and Developmental Disabilities (IDD) receive the highest quality of care while upholding their rights and dignity. This role requires exceptional leadership skills, a commitment to person-centered care, and the ability to offer oversight and monitoring to staff and participants. If you are passionate about making a difference in the lives of others through effective management in long-term care or healthcare settings, we encourage you to apply for this rewarding opportunity. Essential Duties & Responsibilities Lead daily operations for the San Antonio ISS Center, ensuring compliance with all regulations, standards, policies, and procedures while maintaining high-quality service standards under the guidance of the ISS Manager. Collaborate with the participants' service planning team such as their nurses, case manager, specialty therapist and service coordinator. Supervise and support ISS staff in delivering high-quality, person-centered services to participants. Reinforce individualized goals and outcomes that meet the unique needs of each participant. Foster a positive environment that promotes participants' rights, dignity, and overall well-being. Report facility maintenance requests, critical incidents and other facility needs or concerns to the ISS Manager. Conduct training for staff on special needs, behavior management strategies and crisis intervention. Availability to step in as PRN staff during emergencies or staff absences, as needed. Maintain flexibility to adjust daily schedule as needed to ensure coverage during operational hours from 7:30 a.m. to 5:00 p.m. Address concerns or issues raised by participants or their families promptly and effectively in collaboration with ISS Manager and interdisciplinary team members. Other essential duties or responsibilities may be assigned for the overall operations. Assist with planning and coordination of community outing. Provide transportation support as needed using the 15 passenger ISS center van. Qualifications Proven experience in long-term care settings such as home health care, group homes, assisted living homes or nursing homes. Experience with individuals with intellectual and developmental disabilities (IDD), elderly care and/or health care operations preferred Strong knowledge of individual/elderly rights and compliance HHSC regulations, preferred. Experience promoting individualized care plan (IPC) and reinforcing individual goals and outcomes. Excellent organizational and time management skills with a commitment to quality improvement. Ability to lead and support team effectively fostering collaboration, accountability, and a positive work environment. Strong verbal and written communication skills with the ability to engage effectively with participants, families, staff and interdisciplinary team members. A compassionate and person-centered approach with a commitment to enhancing quality experience for the Individuals we serve. Must be 18 years or older with Valid Driver's License and car insurance; HS Diploma/GED/Degree or experience in lieu of education may be considered. Criminal background check required. Must be authorized to work in the U.S. and able to provide required I-9 documentation upon hire.

Schedule:

Monday to Friday (7:30 am to 5:00 pm); 8 hr. shifts/40 hours weekly

• Ability to provide coverage for ISS staff during emergencies or staff absences as directed by the ISS Manager.

FLSA Status:

Hourly Pay Range:

$17.50 - $19 hourly dependent upon experience

Location:

ISS Center in San Antonio; travel within San Antonio required

Physical Demands :

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended and all other applicable laws, our Company provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Prolonged periods of sitting at a desk and working on a computer.
• May be required to attend additional training or employee meetings.
• Reasonable amount of standing, bending, stretching, and lifting.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and talk or hear.
• May require contact with blood/stool/urine and adaptive equipment. May require assistance with medical tasks as delegated by healthcare professionals
• Must be able to lift 30 pounds at times and assist with resident transfers as needed

Pay:

$17.50 - $19.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Experience:

Direct Care :

3 years (Preferred) Behavior management: 1 year (Preferred)

Leadership:

1 year (Preferred) Computer literacy: 1 year (Preferred) Ability to

Commute:

San Antonio, TX 78216 (Required)

Work Location:

In person