Field Service Manager

Job Listing ID:

4472306

Job Title:

Field Service Manager Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

04/14/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world. In this position... At Ford Motor Company, we believe freedom of movement drives human progress. Join us as we define tomorrow's transportation and accelerate your career potential. This position is with American Road Services Company, the insurance claims component of Ford Motor Credit Company, playing a critical role in supporting our dealer network and operations. American Road Services Company is seeking an APD Physical Damage Catastrophe Claims Adjuster/Field Service Manager. This Field Service Manager role is a field-based position representing Ford Motor Company and its many departments to dealerships, assembly plants, ports, railroad ramps, distribution centers, body shops, lessees, and their dependents. We are seeking an experienced and dynamic Catastrophe Claims Adjuster & Field Service Manager to join our team in the Louisville, KY area. This is a highly field-intensive position where you will represent Ford and its various departments. You will manage complex physical damage claims and respond to catastrophic events, requiring extensive travel. What you'll do... Manage complex insurance claims in a key-pointed area, work independently, schedule appointments for vehicle inspections, and travel throughout your key-point territory. Conduct thorough coverage investigations, including fire, theft, false pretense claims, and coverage decisions for floor-planned units. Prepare accurate damage estimates using computerized estimating systems (e.g., Mitchell Connect) to establish the cost of repairs. Lead subrogation investigations, salvage disposal, and fraud investigations. Perform loss prevention reviews and provide essential dealer training activities. Remain on-call for CAT/Storm losses and be prepared for extensive travel away from home for extended periods of time. Interested candidates must be willing to travel overnight as required and the travel can be as much as 50-70% particularly during CAT (storm) season. Storm season is typically from March-August. Travel Requirements This role requires significant overnight travel, typically 50-70%, often with minimal notice. Regular travel within a multi-state territory, primarily covering Kentucky, Tennessee, and Indiana, is expected. Additionally, you will be deployed nationwide to catastrophic loss sites, particularly during peak storm season (March-August). These deployments can involve extended periods (multiple weeks) away from home, addressing large-scale dealer inventory losses and other physical damage claims at dealerships, Ford assembly plants, and holding yards. Travel commitments can require multiple weeks on the road during severe weather periods and can last for several weeks at a time with minimal notice of where or when you would be required to travel. Long term, the company is looking for candidates that have the ability to move up through the organization (in field and/or central office management or staff positions). Career development opportunities may require relocation. You'll have... High School Diploma or GED. Two or more years of experience in claims adjusting and estimating. At least one year of...

Job Classification:

First-Line Supervisors of Material-Moving Machine and Vehicle Operators Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A