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Job Description
JOB SUMMARY
The intent of this job description is to provide a representative summary of the major duties and responsibilities of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Under general supervision from the Development Services Supervisor, performs a variety of technical duties in support of the City's local code enforcement program; monitors and enforces a variety of applicable ordinances, codes, and regulations related to zoning, land use, nuisance housing, health and safety, blight, graffiti, water waste, and other matters of public concern; and serves as a resource and provides information on City regulations to property owners, residents, businesses, the general public, and other City departments and divisions.
ESSENTIAL FUNCTIONS
Conduct Inspections:
Perform routine and complaint-based inspections of food establishments, including restaurants, grocery stores, and food processing plants, to ensure compliance with health and safety standards.
Enforce Codes:
Enforce municipal health codes, ordinances, and zoning regulations within the community. Issue citations and notices of violations when necessary.
Investigate Complaints:
Respond to public inquiries and complaints regarding health and food safety issues. Conduct thorough investigations and provide resolutions.
Education and Outreach:
Educate food establishment operators and the public about health regulations, best practices, and code requirements. Conduct training sessions and develop educational materials.
Documentation and Reporting:
Maintain detailed records of inspections, violations, and enforcement actions. Prepare reports and present findings to relevant authorities and stakeholders.
Collaboration:
Work closely with other municipal departments, such as Planning, Building, and Public Works, to ensure cohesive enforcement of regulations and community standards.
Health and Safety Programs:
Develop and implement health and safety programs aimed at reducing foodborne illnesses and promoting public health. Perform a variety of field and office work in support of the City's local code enforcement program; enforce compliance with City regulations and ordinances including those pertaining to zoning, land use, nuisance housing, health and safety, blight, graffiti, water waste, and other matters of public concern. Receive and respond to citizen complaints and reports from other agencies and departments on alleged violations of City zoning and related municipal codes and ordinances; interview complainant and witnesses; conduct investigations and provide recommendations for resolution. Conduct field investigations; inspect properties for violations; attempt to make contact at the residence or business in order to resolve violation; issue and post warning notices, notices of violation, corrective notices, orders to comply, and related documentation for code violations; schedule and perform all follow-up functions to gain compliance including letters, inspections, ca11s, meetings, discussions, and negotiations to ensure compliance with appropriate codes and ordinances; issue notices of violation as necessary and issue liens for violations abated by the city. Prepare evidence in support of legal actions taken by the City; appear in court as necessary; testify at hearings and in court proceedings as required. Maintain accurate documentation and case tiles on all investigations, inspections, enforcement actions, and other job-related activities including accurate and detailed information regarding code enforcement activity to substantiate violations; draw diagrams and illustrations and take photographs. Prepare a variety of written reports, memos, and correspondence related to enforcement activities. Patrol assigned area in a City vehicle to identify and evaluate problem areas and/or ordinance violations; determine proper method to resolve violations. Attend meetings and serve as a resource to other City departments, divisions, the public, and outside agencies in the enforcement of zoning regulations; provide research and documentation for meetings; interpret and explain municipal codes and ordinances to members of the genera] public, contractors, business owners, and other interested groups in the field, over the counter, and on the telephone. Locate vacant residences and businesses; secure buildings with proper materials as necessary; post the property as necessary; check vacant buildings regularly for transient activity, graffiti, and other forms of vandalism. Performance of other duties as assigned.
ESSENTIAL WORK HABIT
Regular and consistent attendance in a workplace environment.
Qualifications:
QUALIFICATIONS
Experience, Knowledge, and Skills Required Work experience involving a high level of contact with the public and enforcement, inspection, investigation, or customer service capacity.
Knowledge of:
Effective public relations practices. Principles and procedures of record keeping. Methods and techniques of business correspondence and technical preparation Modem office procedures, methods, and equipment including but not limited to computers, scanners, cameras, copiers and any other equipment that will be directly related to field activities.
Ability to:
Respond to inquiries, complaints, and request for service in a fair, tactful, and firm manner. Read County Assessors maps and property profiles. Read and interpret legal documents and descriptions. Investigate complaints and mediate resolutions in a timely and tactful manner. Prepare accurate and detailed documentation of investigations findings. Maintain logs, records, and files. Research, compile, and collect data. Prepare clear and concise technical reports. Make oral presentations and testify in court. Work independently in the absence of supervision. Read and interpret ordinances. Understand and follow oral or written instructions. Type and enter data accurately at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain working relationships with those contacted in the course of work.
