Bathroom remodeler apprentice

TITLE:

Apprentice Installation Technician

EXEMPTION

Full-time

REPORTS TO

Field Quality Assurance Supervisor

LOCATION

Richardson, TX

SUMMARY OF POSITION

Responsible for Managing the start and completion of bathroom remodeling projects. Will communicate with customers on job status, time frames, and completion of job paperwork. Provide our customers with a "5 star" experience.

DUTIES & RESPONSIBILITIES

Assist with managing remodeling projects, and install all sold products and services Manage customer expectations during the installation process Achieve monthly quarterly installation goals Keep records of all projects in corresponding project folders Converse with homeowners to ensure a "5 Star experience" for each installation. Attend regular installer meetings and training sessions. Maintain Inform managers (internal & external) of any issues that arise during installation Collaborate with supervisor to provide regular updates for customers Gather job completion paperwork Collect progress and final project payments from customers Resolve service issues, directly or indirectly, with customers and supervisor Manage Permits and Inspections, ensure all permits are managed to completion Practice effective de-escalation skills with customer to understand and address their concerns Perform other related duties assigned by supervisor Maintain compliance with company policies and procedures Room for advancement - Apprentices have the ability to move into a Lead Installer Roll with wages up to $40/Hour

QUALIFICATIONS

Must have clean driving record and ability to pass a criminal background check Embrace the Rebath Core Beliefs and Mission 2-5 years experience in bathroom remodeling or other trades Effective oral communication skills Excellent problem-solving skills Attention to detail and ability to perform multiple tasks simultaneously High school diploma or GED certificate Ability to build rapport with customers A warm, outgoing and enthusiastic personality. Self-motivated with a high urgency to succeed. Resilient character, positive attitude and consummate team player. Must be able to work under time deadlines while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices. Dependable transportation to and from our place of business daily. Valid driver's License Ability to pass a criminal background check Must be 21 Years old to apply Able to lift, reach, bend, stoop and safely maneuver items weighing up to 75 pounds frequently, and ability to team lift larger and bulky items Basic carpentry, plumbing, and construction skills and experience Maintain company provided vehicle, tools, materials, and supplies

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Ability to

Commute:

Richardson, TX 75081 (Preferred) Ability to

Relocate:

Richardson, TX 75081: Relocate before starting work (Preferred)

Work Location:

In person