Glazier/Installer

Glazier/Installer The Glass Guru of Columbia (SC) Columbia, SC Job Details Full-time $24 - $28 an hour 3 days ago Benefits Paid holidays Paid time off Qualifications Defect detection (quality control) Finished product defect inspection Microsoft Excel Customer service Residential construction High school diploma or GED Driver's License Glass installation Driving Productivity software 1 year Window installation Entry level Door installation Load & unload Time management

Full Job Description Benefits:

Bonus based on performance Competitive salary Paid time off Here at The Glass Guru, we understand the importance of customer service. We are looking for Techs with great attitudes that can not only provide quality installations, but great customer service! Benefits include paid time off, holiday pay as well as paid day off on your birthday The Glazier / Installer position is the primary product fulfillment position in the company.

Glaziers / Installers

are charged with delivering the customer experience in the home as part of the final fulfillment (installation) process. Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s) Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc... Communicate to office AND customer if we'll be late for scheduled installation appointment Upon arrival at customer's home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly. Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer's satisfaction at a later date. Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly. Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc... Close out the installation by walking customer through the care and maintenance of products, walk them through warrantee (if applicable) and how to contact us if they ever need service or have additional questions

Qualifications & Educational Requirements:

1 years residential glass installation experience HS Diploma or equivalent All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted

Preferred Skills:

Residential glass replacement including single/double pane window glass, shower enclosures, skylights, etc... Residential window/door installation including new construction and retrofit Window/door maintenance, weatherization, and repair Effective troubleshooting skills Excellent verbal/written communications skills Microsoft Office proficient (Word, Excel) preferred Hardworking, motivated, with excellent organizational and time-management skills Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.