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Plumbing & HVAC Assistant Manager
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Master Rooter Plumbing LLC
Denver, CO (In Person)
$92,500 Salary, Full-Time
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Job Description
Job Summary We are seeking an energetic, organized, and technical Plumbing & HVAC Assistant Manager to help lead our residential and commercial service teams. In this role, you will bridge the gap between the field and the front office—ensuring jobs are completed safely, efficiently, and to our high standards of quality.
Core Responsibilities Team Leadership & Management:
Recruit, train, mentor, and evaluate technicians. Foster a culture of safety, accountability, and high-quality workmanship.Quality Assurance & Compliance:
Conduct on-site quality checks to ensure all work meets or exceeds local and national plumbing/HVAC codes. Troubleshoot complex plumbing/HVAC issues that require advanced technical expertise.Financial Performance:
Review job costs, approve material purchases, and optimize labor hours to achieve profit margin goals.Customer Relations:
Resolve high-level customer complaints or disputes with professionalism. Provide accurate project estimates and quotes for large-scale installations or repairs.Inventory & Fleet Management:
Oversee truck stock inventory, shop equipment, and coordinate fleet maintenance to ensure technicians have the tools they need to succeed. Job Requirements & Qualifications Licensure- Active Journeyman Plumber and HVAC License in good standing. Experience
- 5+ years of service manager plumbing/HVAC experience. Technical Skills
- Expert knowledge of residential/commercial plumbing systems, and local code regulations. Software Literacy
- Familiarity with field service management software (e.g., ServiceTitan, and basic MS Office.) Physical Ability
- Ability to lift up to 50 lbs, climb ladders, and inspect tight spaces (crawlspaces/attics) when conducting field audits. Credentials
- Valid driver's license with a clean driving record; must pass background checks.
Callback Rate:
Keeping warranty or rework callbacks below a set company threshold (typically less than 2-3%).Division Profitability:
Meeting or exceeding monthly revenue and gross profit targets for the plumbing department.Team Retention & Utilization:
Maintaining high technician morale and optimizing billable hours versus unbillable windshield time.Benefits:
401(k) 4% Match Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurancePay:
$80,000.00- $105,000.