Job Description
Residential Plumbing Service Technician Department:
Operations Pay:
Performance-Based Compensation (Commission + Bonuses) Location:
Lago Vista, TX 78645 (In-person) Reports To:
Plumbing Manager About the Role Lantz Home Services is seeking a driven, customer-focused Residential Plumbing Service Technician who thrives in a performance-based environment. This role is ideal for technicians who take pride in delivering high-quality workmanship, enjoy solving problems, and want to be rewarded based on their production and results. Our Plumbing Technicians act as trusted advisors—combining technical expertise with strong communication skills to provide homeowners with solutions that improve safety, reliability, water quality, efficiency, and overall system performance. The ideal candidate is motivated, professional, and committed to delivering a world-class customer experience while identifying opportunities to help customers protect and improve their homes. Key Responsibilities Diagnose, repair, and service residential plumbing systems, fixtures, and equipment Perform plumbing inspections, maintenance services, and system evaluations in accordance with company standards Troubleshoot and repair water heaters, tankless water heaters, water lines, drain systems, sewer systems, fixtures, shut-off valves, pressure-reducing valves, and related plumbing components Perform drain cleaning, leak detection, grinder pump service, water quality system service, and general plumbing repairs Present repair, replacement, and upgrade options clearly and professionally to homeowners Build trust with customers through education, transparency, and solution-based recommendations Accurately document all work performed using ServiceTitan software Maintain proper inventory, organization, and cleanliness of service vehicle Ensure all work meets local plumbing codes, safety standards, and company quality expectations Participate in ongoing technical, sales, and leadership training Deliver a consistent 5-star customer experience Support company membership programs through thorough inspections and customer education Maintain a professional appearance and represent the company with integrity at all times Qualifications 2+ years of residential plumbing service experience preferred Strong diagnostic and troubleshooting abilities Experience servicing residential plumbing systems and fixtures Ability to communicate technical information in a way homeowners can easily understand Valid Texas Driver's License with a clean driving record Strong communication and customer service skills Self-motivated with a results-driven mindset Ability to work independently and manage time effectively Experience with ServiceTitan or similar field service software is a plus Texas Tradesman, Journeyman, or Master Plumbing License preferred (or ability to obtain licensing requirements as applicable) Compensation & Earning Potential Performance-based pay structure designed to reward productivity and results Commission on completed work and approved recommendations Bonus opportunities tied to key performance metrics (revenue, conversion rate, average ticket, memberships, and customer satisfaction) No cap on earnings—top performers have significant income potential Weekly performance tracking and transparent reporting Opportunity to increase earnings through technical growth and customer service excellence What We Offer Company-provided service vehicle (take-home) Company-provided tablet and technology tools Ongoing technical, sales, and leadership training Clear advancement path within a growing company Strong team culture focused on accountability, professionalism, and personal growth Paid time off and holidays Access to industry-leading tools, equipment, and support systems Opportunity to work for one of the fastest-growing residential service companies in Central Texas Why Join Lantz Home Services? At Lantz Home Services, we believe top performers should be rewarded for their results. We've built a system that supports technicians with proven processes, ongoing training, strong leadership, and opportunities for growth—while giving you the ability to control your income through your performance. As a residential-only service company, our focus is on building long-term customer relationships through exceptional service, technical excellence, and trust. We are committed to helping homeowners make informed decisions while creating rewarding careers for our team members. If you are motivated, take ownership of your work, and want to be part of a high-performing team that values professionalism and growth, this is the place for you. How to Apply Submit your application and resume to join a team that is redefining residential plumbing, HVAC, and electrical services throughout Central Texas. Pay:
$100,000.00 - $250,000.00 per year Benefits:
401(k) 3% Match Company truck Dental insurance Employee discount Flexible schedule Fuel card Health insurance Life insurance Paid time off Parental leave Professional development assistance Vision insurance Work Location:
In person
