Templater

NOW HIRING

— Full-Time Countertop Templater Top Advantage Surfaces | Hartville, Ohio Measure It Right. Set the Project Up for Success. Top Advantage Surfaces — The Countertop Specialists — is looking for a detail-oriented Countertop Templater to travel to customer job sites and create precise digital templates for countertop fabrication. This role is the critical link between the customer's vision and a perfect installation. If you take pride in accuracy, represent yourself professionally, and genuinely enjoy working with people, we want to hear from you. Type Full-Time Location Hartville, Ohio Setting Field / Job Sites Focus Digital Templating Who We Are At Top Advantage Surfaces, we believe that happy people give amazing customer service — and that treating people fairly and compassionately makes happy team members. We are part of the HRM Enterprises, Inc. family of companies, a locally owned organization that has been in business for 82 years. In business since 1994, Top Advantage Surfaces has been a part of HRM Enterprises since 2006. You may have seen our work in some of the most interesting locations around — from stadiums for the Buckeyes, Browns, Guardians, Steelers, and Pirates, to residential kitchens across the region. As a top installer of Cambria's American-made quartz, we serve an area stretching from Cincinnati to Cleveland to western Pennsylvania. Our network of over 500 builders, remodelers, and kitchen and bath dealers is served through showrooms in Hartville, Columbus, and Cranberry Township, PA. From the largest venues to your kitchen — Top Advantage Surfaces delivers the same top-notch service and products to every customer. Position Summary The Countertop Templater is responsible for traveling to customer homes and job sites to create precise digital templates for countertop installations. This position requires strong attention to detail, accuracy in measurements, and excellent customer-facing skills. The Templater works closely with homeowners, contractors, and the fabrication and CAD teams to ensure accurate specifications and a seamless installation process from start to finish. What You'll Do On-Site Templating Travel to customer homes and commercial job sites to complete digital countertop templates Use laser measuring equipment and digital templating software to capture precise dimensions (LT-2D3D, Photo Top preferred) Review job details, drawings, and site conditions to confirm readiness before templating Verify materials, edge profiles, sink cutouts, faucet holes, and all other custom specifications with the customer Identify and report any job site issues that could affect fabrication or installation Customer Communication Communicate clearly and professionally with homeowners, contractors, builders, and project managers Set accurate expectations regarding timelines, specifications, and next steps Represent Top Advantage Surfaces with professionalism and a customer-first attitude at every visit Answer customer questions confidently about the process and escalate when needed Documentation & Team Coordination Ensure all measurements and specifications are accurately documented and uploaded to the fabrication system Work collaboratively with the fabrication, CAD, and installation teams to ensure quality results Communicate any changes, issues, or special requirements back to the production team promptly Maintain company vehicle, equipment, and tools in clean, good working order Follow all safety procedures and company standards on every visit What We're Looking For Required Strong attention to detail and commitment to accuracy — a wrong measurement affects the entire project Excellent communication and interpersonal skills — you will be the face of Top Advantage at every job site Ability to work independently, manage your schedule efficiently, and stay organized on the road Comfortable working in both residential and commercial environments Valid driver's license and clean driving record required Physically able to lift up to 50 lbs. and handle heavy materials when needed Comfortable with frequent standing, walking, and bending at job sites Preferred Experience Prior experience in countertop templating, installation, or a related construction trade Proficiency with digital laser templating systems — LT-2D3D or Photo Top experience is a strong plus Ability to read and interpret drawings, blueprints, and site plans Familiarity with countertop materials, edge profiles, and installation requirements Experience working directly with homeowners and contractors in the field Our Values & What We Expect Helpful Always ready to assist Reliable Show up and follow through Professional Represent us with pride Positive Good attitude matters Ownership Take responsibility We want professionals who know that doing a little extra work upfront means less work for everyone in the end. Someone who cares more about the guest's problem than the guest does — and who lives by the belief that serving others and giving more than is expected is just the way we work. What Success Looks Like Templates are accurate, complete, and uploaded on time — every time Customers feel informed, confident, and well taken care of at every site visit Job site issues are identified early and communicated back to the team proactively The fabrication and CAD teams receive everything they need to produce a perfect countertop You represent Top Advantage with professionalism that customers remember Benefits Competitive Pay Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off Team Member Discounts Opportunities for Growth Wellness Programs Ready to Measure Up? If you take pride in precision, love working with people, and want to be the reason a project goes perfectly — we'd love to meet you. Apply at www.topadvantage.com or visit us in Hartville, Ohio.