Assistant Front of House Manager & Lead Server

About us Ozark Mountain Biscuit & Bar is a family owned and operated business in Columbia, MO. We are high volume and fast paced. Our goal is to create a seamless guest experience while serving delicious food and drinks made from scratch and crafted with love.

Our work environment includes:

Inclusive and Friendly Atmosphere Regular Social Events Flexible Working Hours We're looking for an intelligent, responsible and motivated individual to become a Assistant FOH Manager. This position is responsible for the smooth running of the restaurant and supervision of staff. The candidate will have excellent communication skills and a talent for leadership. You will enforce the polices of the company, ensuring that service is in line with our quality standards. The Manager will be in charge of the restaurant's front of house operations, including customer service, seating and table maintenance. Ultimately, you will oversee all of our guests' experiences at our location. If you think that you have what it takes to deliver a WOW experience and want to be a part of our company, we'd like to meet you.

ESSENTIAL FUNCTIONS

Manages Store Operations as assigned by the FOH Manager. Assumes all operational control in the absence of the FOH Manager. Assists in training of all Store associates and ensures expectations for each position are met. Executes basic Store opening / closing procedures and daily / weekly reports. Performs various administrative functions which may include scheduling. Coaches associates using established processes and tools including checklists, and bi-annual evaluations. Makes adjustments to staffing based on the demands of the business. Monitors and manages product quality on Front of House and Back of House using established processes and tools. Monitors production and sales efficiencies including wait times, yields and product quality. Ensures proper sanitation procedures are followed including hand wash, hair restraint, cook shirts, gloves, masking in accordance with CDC guidelines and aprons. Ensures proper use and maintenance of equipment. Monitors stocking and cleaning duties. Ensures FIFO rotation of all products in FOH including unprocessed and processed products. Handles complaints with a goal of guest satisfaction according to Company policy. Participates in the execution of catering and event sales. Is able to effectively work and train all FOH positions. Completes Daily Menu Updates to reflect specials, out of stocks, dessert and beer changes and ensures staff is educated on such.

Job Type:

Part-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person